Poor service from Joma. Forgot to send my item, then when they sent it, it was lost by DHL. I had to chase Joma twice to find out what was going on. Now they tell me the charm isn’t available. Due to the delay in them sending it out, I can’t get a replacement present for my wife’s Christmas present. They were very good at responding to my emails and have issued a refund. I wouldn’t use them again.
What a wonderful business! High quality products which are personalised and beautifully, carefully packaged. My order was delivered the day after I placed my order. I would not hesitate to recommend this company. Absolutely brilliant!
Super impressed. Ordered ‘a little’ bracelet as a gift with three charms. Extremely good value for money the bracelet is beautiful. Was posted and arrived within 4 days. Personalisation on the gift card/note and gift bag are beautiful and a bonus that they’re completely free! Couldn’t recommend this brand enough.
Great warehouse staff.
Love this company! So many options for jewellery.
Great service and lovely products
Do not order from them online Very slow shipping. twice I emailed with a question on neither occasion did they answer the question, just a generic response....infuriating! Better to buy from a store and get some service.
Complete and utter rip-off! Fixed two items of jewellery for £100 using cheap, shoddy materials and didn't even clean them properly! not professional.
Cancelled my order a week later even thought the item is still “avalible” on the website
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