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John McHugh

  1. Manchester
  2. Stretford Clothing Store

Reviews, get directions and contact details for John McHugh

John McHugh
"This store will be closed from 1pm on 28th January and will reopen on 30th January.We are sorry for any inconvenience caused."
Address: 10 King Street, Stretford, Manchester M32 8AE, UK
Phone: 0161 865 3142
State: Greater Manchester
City: Manchester
Zip Code: M32 8AE

opening times

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: 11:00 AM – 4:00 PM

Update Info
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Reviews
Totally pointless to go to the shop. Order online if you have to…but then you can’t buy without having an account and leaving child details. Staff in shop today were rude,gave incorrect information about sizing and really incompetent. The website says you don’t need an appointment but they make you queue up outside if you don’t have one and when you get in no one is even vaguely interested in being helpful. All we wanted was to try a bloody blazer on!
My daughter is due to start school in September and we were told we had to book an appointment at the Stretford store to order the necessary school Logo uniform items. What should of been a memorable experience has been exactly that for the wrong reasons. The shop attendant who dealt with us brought out two items after we informed her of what we thought we might need. They only had three items two cardigans in 3-4, 5-6 and one sweater 5-6 for my daughter to try and we were informed that they had no stock to offer in sweaters and only one cardigan. When we were trying on the sample sizes that they did have she kept taking them into the stock room rather than leaving them with us to compare. We had to go and ask for assistance a number of times to try them again as no size was perfect why bother with an appointment if the shop assistant keeps disappearing and found standing with no other customers as if she had nothing to do When we asked about the stock she gave us a card with the item marked on it so we could order online. After an hour’s trip to get home we tried to order the items only to find out they are in inches online and not years. So as we aren’t tailors, we now don’t know the accurate measurements and obviously want our daughter to look smart in her new first! school uniform. Having spoken to the Altrinham store we were told our daughter should have been measured. Terrible service at Stretford, and still no uniform ordered. For a shop that has a monopoly on school uniforms in the area you’d think the staff would be more accustomed in customer service. Wow. One star is generous.
I'd called ahead to check everything I needed was in stock and the female I spoke with was very helpful. On arrival at the shop, I was offered assistance by one of the staff. She was very helpful and friendly. The shop is well laid out, with each schools uniform and PE kit in the same location. Very organised.
If I could give no stars at all I would! I have been waiting for uniform since early August it is now October! I have been told it is now available, however when I try to contact them to arrange collection or for then to send it out in the post I get no response to any of my emails. You can't phone them as you're directed to email to which they don't respond. So here we are uniform paid for but yet no uniform, no communication no nothing! Very badly ran business if there's another option I will be going with that!
Shocking experience, we had an appointment, they wouldn't let my 4 year old try anything on but the high school children could try on blazers. Obviously the uniform we purchased didn't fit, we went back to the store but they wouldn't let us in without an appointment. We ordered a PE bag and a dress, it's been 5 weeks and they still haven't been delivered. If parents were given the choice on where they could buy the uniforms from this place wouldn't not be in business. Update: We received the PE bag on the 16th of October. Considering we ordered it on the 29th of July it's unacceptable.
Terrible experience. Placed an order for a blazer for my son. We were promised that it would be available end of the week week ending Sep, 3, 2021. Never received any notification/communication from them. They never respond to phone calls. We went to the Stretford outlet today only to hear from a staff member that "I don't know why you were promised last week. The blazer would not be available until after September 2021". I mean the gentleman who works there did not have any idea about why another staff member gave a false ETA and he didn't even bother about finding out who gave that ETA. Customer service isn't even a thing for them. As for quality of clothes, lets not even go there.
We booked an appointment for a year 7 starter to have a fitting. You can't try anything on at the moment but the shop is offering an extended return policy for anything that doesn't fit. The staff were great at knowing what my daughter required for school and for knowing which sizes to recommend. The shop felt nice and quiet with it being appointment only and it was really easy to book online.
Shocking customer service, I had a very awful experience with them. I ordered my child uniforms since August 2021 still now I haven't received my order. No communication or update from them, I've emailed them several times only receiving automated replies.
Purchased school uniform today for my two children. Excellent customer service from the lady with the frizzy blonde hair who dealt with us very polite, friendly and helpful unlike her colleague with the glasses who had a bit of a strop/ attitude - think after my wife hadn't heard her when engaged as she was busy trying on clothes for the kids - very unprofessional. If dealing with this member of staff alone, rating would be much, much lower. NOTE: Please take a lesson in the art of customer service from your colleague. Normally staff here are very helpful and polite.
Great service from Abi and Katy really quick and efficient thanks
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John McHugh map

Directions to John McHugh with public transportation

Stretford Arndale 100 meters
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Stretford Public Hall 150 meters
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Stretford Arndale 170 meters
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Stretford Arndale 210 meters
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Stretford Metrolink Stop 220 meters
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