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John Lewis, Leeds

  1. Leeds
  2. Leeds Department Store

Reviews, get directions and contact details for John Lewis, Leeds

John Lewis, Leeds
Address: Victoria Gate, Harewood St, Leeds LS2 7AR, UK
Phone: 0113 394 6200
State: West Yorkshire
City: Leeds
Zip Code: LS2 7AR

opening times

Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

related searches: Victoria Gate Leeds, John Lewis store finder, John Lewis UK, John Lewis sale, Which John Lewis stores are open, John Lewis opening times, How many John Lewis stores in UK, John Lewis Sheffield
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Reviews
Went to the cafe upstairs. Nice and clean. The staff were all lovely and professional. We had the lemon cake, lemon meringue, with cappuccino and hot chocolate...all perfect!
Very disappointed. Mobile phone on offer online, and discounted further with a trade in offer. Stock showing for this store, so contacted customer services, could have it delivered and paid over the phone, but wanted to go in-store. Had an email from the store, so I emailed back and got clarity on price I would pay in-store, another member of store staff reassured me I would get the online price with trade in. Went in store to collect, and was told the price had gone up since ordering and I wouldn't get any trade in offer, because that had also ended. After being in the store for a long time I was told I could have it at the previous price, but with no trade in. The trade in offer gave £150 off this phone, so a large amount of money. Even though I showed emails from store staff agreeing on the price, I was told no. I was offered many apologies, but really they are worthless. The cold hard words in black and white via email should be quite enough to have a price honoured, but the assistant manager couldn't care less. And they wonder why people use Amazon. No wonder the York store closed after only being open for a few years.
No wonder JL have closed a number of their stores if the shop floor staff attitudes are to go on!nMen’s shoe department…. Hapless young man looking bored and arranging shoes on the shelves. Had to walk up to him to ask for my size in particular shoe I was interested in buying. No verbal response from shop assistant who took shoe from me. Two seconds later he appeared from behind shoe storage and said ‘No’ then walked off to continue arranging shelves! and I’m not kiddingnThen on to furniture level. No staff whatsoever! We actually wanted to buy a sofa from JL. Looking at the swatches ,we encountered a fast walking shop assistant who briskly asked if we wanted any help. Good start! We ask him why the swatches we had ordered online didn’t match any of the swatches in store. He explained that the in store swatches were the new colours going forward. With that and with no time to ask if the swatches sent to us were obsolete, he quickly moved on never to be seen again!nNeedless to say, we gave up and left the store.nShould have kept the store in Sheffield open and closed the Leeds one. At least in Sheffield the staff we helpful and knew their stuff.
Natalie at the John Lewis baby section was fantastic! Really knowledgeable, demonstrated all the products during the session and was super helpful. Ended up coming away with a pram and a car seat which was exactly what we needed. The cafe has great views across the city too.
John lewis is my favourite place to shop. Friendly staff, quiet and no quibble returns. Also serve a gorgeous flat white :
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