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John Lewis, Leeds

  1. Leeds
  2. Leeds Department Store

Reviews, get directions and contact details for John Lewis, Leeds

John Lewis, Leeds
Address: Victoria Gate, Harewood St, Leeds LS2 7AR, UK
Phone: 0113 394 6200
State: West Yorkshire
City: Leeds
Zip Code: LS2 7AR

opening times

Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
John Lewis & Partners in Leeds is a modern and spacious department store located in the Victoria Gate shopping centre. It offers a wide range of products including fashion, beauty, homeware and technology. The store is well laid out, making it easy to browse, and its central location is very convenient for city-centre shoppers. Overall, it provides a calm and comfortable shopping environment.nnThe store is known for its quality products and trusted brands, as well as services such as personal styling and home consultations. This John Lewis in Leeds remains a popular and reliable shopping destination.
Unbelievable how Unbelievable unkept the cafe on the 4th floor.npretty much every table was full of cups and dining waste.nThe staff walked around and went back empty handed on 4 occasions while was there.npeople complaining about delays in food.nThere was no sign of management no sign of pride, zero engagement.nDon't get me wrong I love shopping in John Lewis, I love to treat my wife and daughter.nThe reason we didn't eat was if the outside service was like a bomb had hit it I couldn't imagine what the food prep area was like.nget a grip...nI wouldn't have given any star but it was the lowest option available!!!
Through to Leeds John Lewis, went to top floor cafe. Nice selection of sandwichs . My wife and I had soup, this was great value and warming on a cold day.nLatte and soup plus bread bun £9.40nLater on went back and had cream tea and coffee £8.75.nCafe very clean staff polite service good.nLovely store to look round, my wife also bought new dressing gown. Super quality and last for years.nAs always a nice experience to shop at John lewis
Always nice visiting John Lewis, the car park next to it is possibly one of the best car parks in the UK. Easy to navigate, safe, clean and easily accessible.
Not happy at all, as it feels like I've been misled and I am thoroughly disappointed with John Lewis's service.nI'll be recommending that everyone I know stay away as the customer service isn't what it used to be.nnI purchased a TV using part cash and by claiming a couple of e-vouchers for John Lewis e-gift cards because the price was better than elsewhere and I wouldn't have claimed them for John Lewis if the TV hadn't been that price.nnThey then cancelled and refunded to a gift card, then raised the price of the TV, which feels like they did this so that people would claim vouchers with them and then they'd have to spend them with John Lewis when they got refunded.nnSpoke to a customer service representative on the phone who said that they would be able to refund the gift card balance to cash they had confirmed this several times and told me to ring the gift card department to get this sorted they gave me the number of a TV phone-in contest instead of their other department and then I was told by another representative that they couldn't do this and that they wouldn't honour the price of the TV due to a 'pricing error'.nnI am currently escalating this, as I believe that the money should be refunded in cash, or that, ideally, the price should be honoured for the TV.
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