John Lewis

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Story

John Lewis Cribbs Causeway, in the Mall at Cribbs Causeway, offers 4 floors of the best in fashion, home and technology, plus free standard delivery* (*on orders over £30).

Address: The Mall at Cribbs Causeway, Patchway, Bristol BS34 5QU, UK

Phone: 0117 959 1100

Website

State: South Gloucestershire

City: Bristol

Zip Code: BS34 5QU

opening times

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

Best shop in the world in my opinion. Great on value, customer service, layout, range of goods and you can trust that everything will be quality at its price point. If it's not take it back, but you will rarely need to. But it offers great peace of mind. Staff are helpful supportive and the store generally displays  high standards from looking after it's staff to customer service. Just wish I could afford to do all our shopping there!

 7 years ago (23-03-2018)

Close to 5 stars not really sure why not but not quite worth it. Good disabled parking and access, decent cafe. It's quite a large store and is well stocked. As usual for John Lewis the staff are almost always professional, and there is a useful "click and collect" style pick up point where you can park just outside.

 7 years ago (11-04-2018)

Awful service. I ordered online with one day delivery. After 2 confirmation that they will be delivering between 2pm - 9pm they eventually did not deliver. I had to chase costumer service to find out what's going on. They kept saying it's out for delivery. Eventually when I was very pushy it turned out that the delivery needs to be rescheduled for the next week. Still waiting...

 7 years ago (24-02-2018)

Great store. No trouble exchanging a product. Need a few more staff around on the floor and prices can be quite high.

 7 years ago (24-03-2018)

Extremely poor service from John Lewis.  No response to email, although they state complaint will be dealt with within 24 hours.  Even my letter has not received a courtesy response to date.  Extremely disappointed with very, very bad service.  My order was for a dishwasher which when installed was faulty.  I was then charged again for the product at a higher price.  When eventually another machine was deliverered there was no one to install it even though installation charge had been paid.  Still awaiting dishwasher and installation, but will believe it when I see it!  If this does not happen soon I’m afraid I am going elsewhere.

 7 years ago (18-02-2018)

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Patchway clothing store

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