Jeeves Of Belgravia

My dress was stained by my caterer - although they couldn't remove the stains, they sent a card saying that it would damage the item if they tried further. I appreciate them doing this rather than trying and ruining my dress. They did get the other general stains out makeup, etc. and cleaned the dress overall. The service was great and the staff were friendly and helpful. They picked up my dress from home and dropped it off a week later in their dust bag and hanger. Shout out to Alina for herhelp!Service: Wedding gown cleaning

Wouldn’t use their service again. Unrealistic prices! Dropped off few basic dresses not gowns that did not require any special service or stain removal. Was not advised that they don’t do regular dry cleaning. Was then slapped with almost £400 invoice and learned about their “special 7 stages cleaning service”. I made it clear that I haven’t used them before and wasn’t aware of their prices and as a new customer I should have been made aware of what’s coming. No other dry cleaning business in the area charges as much as they do, so be aware! Unless you have a gown or a very particular garment, don’t waste your money!

If I could give this place 0 stars I would. I will not use them, not recommend this Jeeves to anybody in the future and I wish I read the reviews before using there services. The level of service from start to finish was dreadful, they cleaned a Jacket with a small stain in the front- the lady in the shop telling me they clean these jackets all the time and it will be a long wait time but sure it will come out great. But if the stain didn’t come come I would still be charges, of course I agreed. 2 weeks later I get a nearly £3000 jacket worn once back that has changed colour, texture, was water stains all all over, and shrunk. There has been no quality control when sending this jacket back and when speaking to them about it they agreed to send to head office for future investigation. After a week they concluded there was nothing wrong with the jacket but could give it another clean if I wanted at a charge that was higher than the original price of the first service. Finally asking for them to send it back they said they would call with a time of arrival, waiting until 6.45pm on a Friday from this with no indication of the jacket would arrive or not has there offices and shop had already closed at this time. There service is definitely on the down and after further digging I believe it’s changed hand and the service is no long what it used to be. Jeeves head office should really look into the quality of there franchise.Services: Eco-friendly cleaning

They did make my coat clean, but damaged this part and did not volunteer to tell. This was only discovered the morning after I got home. I paid £104 for that!!!!!!!

Excellent service I’ve heard a lot about this dry cleaner from my friends and was delighted to have a truly wonderful experience during my first visit. The staff was very lovely, friendly, and welcoming. The staff member Anya readily explained all the seven stages if I remember correctly of dry cleaning and, to my great surprise, I was given a welcome box with a £25 voucher. I will definitely come back with my Canada Goose coat!

The most disgraceful establishment on all levels! Unbelievable customer service within the store and at the head office. I took my feather down Burberry coat to be dry cleaned here a week ago, today I went to collect it and it is of no resemblance of the item I brought there. The feathers are no longer in the panels, there are stains on it that were not there when I gave it them, plus the black stitching in between each puff is stained white. The lady in the shop claims it must be the sulphate they used at their excellence centre where they send items to be cleaned. They offered no apologies for ruining the coat, only that they would send it off for another week and a half and ‘do their best’ to clean it again and repuff it. I asked for a partial refund for the inconvenience was asked to pay upfront when I dropped it off, only to be told they would have to see what the manager at their excellence centre had to say first. I then contacted their head office to complain about the experience - now without a puffer coat and tomorrow it will be snowing - only to be messed around by several staff claiming that the area manager would call me back. No such call was returned. For a company appointed by the royals, it is a disgrace to their name! Do not use this company if you value your designer goods.

The ultimate and the only official dry cleaner for many brands which I am 100% aware off is Canada goose , they are brilliant Specially mrs Ana she is so helpful and can answer any question been with them since 2019 btw 4 to 6 around the world, dry cleaners only official with appointments for Canada goose maintenance of life time warranty at least they know how to very clean this beauty jackets from Canada goose