James Anthony

Reviews, get directions and contact details for James Anthony

Address: 204 Wellingborough Rd, Northampton NN1 4EE, UK

Phone: 01604 750228

Website

State: Northamptonshire

City: Northampton

Zip Code: NN1 4EE

opening times

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

DO NOT USE

This estate agents are amongst the worst I've had to deal with as a seller.
One hour after signing my sole agency contract i had interest from a 3rd party. I asked James Anthony himself to postpone any sale for 2 day. He refused and said he would look for compensation if i dealt with anyone else. This is 1 hour after,  not a day, not a week, 1 hour. 

My contracted lasted 8 weeks and today I've cancelled it. Mr Anthony has told me if anyone lists within 14day he will fine me. 
Even though they've taken down the property explaining to me there's no point wasting money on advertising it.

I look forward to James reply, i have email screen shot of most of which has been highlighted.

A very small and poorly run company. My best advice stay clear.

 7 years ago (07-09-2017)

Worst experience ever.

Whether you are buying a house or selling one I would avoid these bunch of tosspots at all cost.

Not even sure where to start with the utter ridiculousness of this 'estate agents'

Took me a week to get a viewing for a property. When I saw it, it was exactly what I was looking for. Right area, right house, right everything. I have a budget of £200k for such a property and it was up for £185k couldn't believe my luck that I'd found the right one for under my budget. Bare in mind that I have a mortgage in principle, a deposit ready and I am a first time buyer (a vendors dream).

I phoned later in the day to place my first offer. The 'saleman' (who I later found out is the director) was unavailable so I asked the woman on the phone if I could put in an offer with her and give her all the relevant details. Now I am fully aware that you can't just go and place offers on properties without an affordability assessment. This arrogant princess however started a very rude interrogation process. Asking me things such like 'and you reckon you can afford that' 'what's your brokers name' 'spell it' 'who does he work for' 'give me your brokers mobile number' when I explained to her that I dont have my brokers mobile number but could Google the office number she replied 'You expect to buy a house but don't have his mobile number'...and it continued. She ended the conversation with 'Toby will be back in the office in a couple of hours, he will phone you then' and then hung up. 

Honestly I was in shock with the total lack of people skills from this woman. I was just trying to put an offer in for a house!

After waiting more than 5 hours for a return call, I decided to phone the office back. Toby the original 'saleman' answered the phone. I asked him if he got my offer and the response I got from him was equally as rude. He said how yes he got my offer but didn't know how I expected to get the house at that price (whilst laughing) but he's left a voicemail with the vender and he will phone me once he gets a decline. 

I didn't offer a ridiculous price, I offered 175k as a first offer, hoping to meet them somewhere in the middle but if the estate agents bothered to qualify me properly, they would've known that I actually had 200k to spend. 

Quite dejected from the whole experience I went to my brothers house for dinner. He happens to live about 20 steps from the vendors and the house I wanted to buy. He suggested knocking their door to find out if we could agree on a price and let them know that I'm not having the best experience with their chosen estate agents. Whilst there I got the impression she knew them personally which now I can only assume is the case.

The estate agent left me a very aggressive voicemail the following morning asking for a return phone call. I returned their call within half an hour but Toby was unavailable. I then waited for a return call for a day and a half before I phoned them again. Toby answered the phone. 

He spent the following 20mins verbally abusing me. Saying that he will not put forward any offers to the vendors and they didn't want to deal with me no matter how much I was willing to pay. He was not sorry for how he spoke to me on the phone as it was a ridiculous offer and how I know nothing about buying or selling houses.

I explained to him that I am in sales myself and would never consider speaking or treating anyone the way that the company had treated me, he laughed and said that he could've guessed I was in sales. 

I'm assuming you will read this Toby and probably try to abuse me further when literally the only thing I have tried to do is buy a house from your company. Maybe if you treated your customers better you might be able to afford a website! 

Lastly to the person that lives on Malcolm road...know that you have missed out on a sale as they will not put forward any offer I make. If you use a different estate agent, I will gladly offer you asking price.

 7 years ago (07-04-2018)

I highly recommend them, friendly and easy to communicate with. As first time buyers, they showed us a variety of properties that helped us to decide easier what we want. Thank you!

 7 years ago (17-12-2017)

Absolutely fantastic service, we sold our property through James Anthony, from start to finish the staff have been very informative and very helpful. The staff have always been very polite, certainly made me feel like it was a personal service and not a run of the mill chain. 10/10 service for sure. Thank you.

 7 years ago (24-09-2017)

Couldn't recommend this company enough. From viewing the house on Monday to having the references go through and agreed by Thursday (renting). Hazel has done everything she can to help me even on her days off. From dealing with a very very difficult letting agents currently this has been such a breath of fresh air. Thank you

 7 years ago (24-08-2017)

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