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iSmash - Victoria Station

  1. London
  2. London Mobile Phone Repair

Reviews, get directions and contact details for iSmash - Victoria Station

iSmash - Victoria Station
"iSmash is the UK’s leading specialist tech repair service. Need a fast screen repair whilst on the move? Victoria Station iSmash is conveniently located for London visitors, workers or commuters looking for a high quality screen repair or battery replacement to be completed in under 30 minutes, by a qualified technician. In addition to smartphones, we also repair iPads and MacBooks and we carry a range essential accessories including cases, screen protectors, chargers and headphones. You will find us just inside the main station concourse, close to the ticket machines and between Accessorize and EE. Book your appointment online to save even more time."
Address: 33B Victoria Station , London SW1V 1JU, XGL, GB
Phone: 020 7821 5533
State: XGL
City: London
Zip Code: SW1V 1JU

opening times

Monday: 08:00-20:00
Tuesday: 08:00-20:00
Wednesday: 08:00-20:00
Thursday: 08:00-20:00
Friday: 08:00-20:00
Saturday: 10:00-19:00
Sunday: 11:00-18:00

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Reviews
Amazing service. My charging port stopped working, causing me great inconvenience. The team at iSmash fixed it in a flash. Would highly recommend for anyone considering a repair for their electronic device!
Had my 1st gen iPhone SE’s battery replaced in another branch-it needed replacing- but the phone was not charging. The member of staff at Victoria quickly realised that the charging port needed to be cleaned and not replaced. He did this as a courtesy in a matter of minutes. Great service!
Lovely service. Phone was good as new within 5 mins. Very happy and will be back if anything else goes wrong. Thank you.
Spoke to the phone tech guy called Sham in Victoria. Not a customer but he went out of his way to offer help and resolved the issue. Highly recommend +++++
Great service! I had lost the arm from my glasses so ran in on the off chance they could help! And they did. Quickly and patiently. Thank you so much!!
They went out of their way to help me right before store opening when I broke my phone screen. My train tickets were on my phone, and they were so efficient and prompt in the repair that I was able to get the next train.
Your engineer was on his own and had a massive intake of issue during my hour slot. When I came back he asked me to come back in another hour which wasn’t possible due to an appointment I had. While your engineer did his best to replace my battery quickly it isn’t holding charge very well so suggests poor quality parts. Your prices are reasonable but that’s really the case only positive
I am writing to express my extreme dissatisfaction with the service I received at your Victoria Station branch on Friday, March 1st, at 10:30, where I had booked an appointment to fix my camera lens. I chose iSmash for the repair due to your reputable name and the assurance of quality service, despite the relatively high cost of £65 for the repair. Unfortunately, my experience has been nothing short of a disappointment. Not only was the issue with my camera lens not resolved, but it has actually worsened, making it impossible for me to take clear pictures. Upon raising my concerns with the representative at the branch, I was met with unhelpfulness and a dismissive attitude. To add insult to injury, when I requested a refund for the subpar service, I was told that the only solution would be to remove the lens entirely, leaving me without a functioning camera. This response was both shocking and appalling, and it further deepened my dissatisfaction with iSmash. As a first-time customer, my experience has been extremely disheartening, and I regret choosing iSmash over an independent local store. To make matters worse, when I sought a second opinion from a local technician, I was presented with viable options for resolving the issue, either by changing the lens or the entire camera. To my astonishment, the technician revealed that the entire camera had already been replaced during my visit to iSmash, as indicated by the "Unknown part" message in the settings. Given the circumstances, I am formally requesting an investigation into the matter under reference 3534501. Furthermore, I am seeking a full refund for the unsatisfactory service and the inconvenience caused. I believe it is only fair that I am compensated for the substandard workmanship and the unnecessary replacement of the entire camera. I hope this matter can be resolved promptly and to my satisfaction. I appreciate your immediate attention to this issue and expect a response at your earliest convenience.
A very fast and reliable xperience for my iphone problems. Good customer services and left a happy customer. My go to branch on my busy day
I have been here a couple of times and always had a very professional and fast service. I definitely will be back here if I need a phone repair
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