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Reviews, get directions and contact details for Imperial

Address: First Ave, Hove BN3 2GT, UK
State: The City of Brighton and Hove
City: Hove
Zip Code: BN3 2GT

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Reviews
Really lovely hotel. The staff were very friendly and welcoming. The room was very clean and well maintained. We stayed for two nights and we very happy with it. Would definitely go back.
A lovely hotel with spacious rooms. Plenty of facilities within the room with helpful maintenance staff. Unfortunately the front desk staff were a little rude and not particularly helpful. The location is amazing though, very close to the beach.
A year ago I booked a room at Imperial for April, paying £198, which was put on hold for covid reasons. It was pushed back to September. My friend is now shielding, & I am unable to use the booking, so I offered it to another friend & her husband as a gift, but repeated attempts to get an answer on the phone have failed this week, emails aren't answered for days... I need to change the date & booking details & time is ticking down. I don't see how there's even anyone on Reception to check in with tomorrow if the phone rings out repeatedly & nobody is responding to emails?! I realise it's strange times, but I'd appreciate a bit more customer service response for my £198 a night than this!
Excellent staff. Warm friendly and helpful. Small but cosy and very clean room. Will definitely stay again. Made our holiday very pleasurable.
Nice place some very nice staff room was comfortable but only think was it's very old and my room window didn't stay open needed to have a book to keep it opened
Great hotel. Really nice staff and a brilliant room. Everything very clean and excellent WiFi.
Small but clean room which was comfortable enough. Staff were helpful and attentive. Can't ask for much more at a very reasonable price comparatively.
stayed here whilst working in brighton, room was very small and nowhere to relax in it after a days work. bed was ok,and was changed everyday along with the towels. over the weekend when I was there , there were a couple of hen and stag parties staying, so there was a lot of noise in the early hours when they returned. would not use this hotel again.
Nice clean double e-suite room. Basic, but has everything u need. Smooth check in by very friendly guy. Shame when on leaving lady receptionist didn't ask if every thing had been OK and if we'd enjoyed our stay. Would stay again.
This hotel would not let me change my booking as because of covid and lockdown we could not stay the first time he let me change but as lockdown continued he insisted I either stay even though his hotel was quarantined or lose my money he would not allow me to move the date again when I spoke to the manager very rude I was also told I could get the breakfasts refunded but that did not happen he wanted to deduct admin I think booking.com should drop themfrom their list
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Directions to Imperial with public transportation


King's House 210 meters
700
King's House 250 meters
700
Brighton City Sightseeing Tour
Palmeira Square 270 meters
1
1A
2
25
46
49
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5A
5B
6
700
71
71A
96
N1
N5
N700
Second Avenue 290 meters
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1A
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21A
25
46
49
5
5A
5B
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60
700
71
N1
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Second Avenue 320 meters
1
1A
2
21A
25
46
49
5
5A
5B
6
700
71
71A
96
N1
N5
N700

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