Impact Accident Repairs

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Address: Unit 2, White City Trading Estate, Little Tennis St, Nottingham NG2 4EL, UK

Phone: 0115 959 0290

Website

State: Nottinghamshire

City: Nottingham

Zip Code: NG2 4EL

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: 8:30 – 11:00 AM
Sunday: Closed

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related searches: impact bodyshop ltd, car body shop, impact body repairs

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Reviews

Although I've not collected it yet, I've had nothing but decent communicative & respective service from the lads at IAR. Thanks so much. It's been my first accident so they've taken a weight off me the way they've communicated, which I really appreciate. Update: Guys were awesome, car was immaculate, so grateful I could cry. Thanks

Was a little worried with the mixed reviews however IAR provided excellent communication, I would get updates from them days before my insurance. Their service was great, offering pick up and collections while the repairs are looking good so far 5 days in. Overall a positive experience.

These guys are first class, the minute you walk in their office they loom after you.  Car collection, work ethic and attitude is first class.  Id highly recommend and will use in future

60K motorhome in for side damage and glass replacement.  repair carried over two week period. painted a mismatched colour, removed no trim, so overspray on trim and fittings, three paint runs, dust  grit in the  finish.  said i was not satisfied, they asked me to return vehicle in January 2024 to correct the problems. The replacement glass tinted green, original tint was grey. I informed insurance company I was not happy with the state of the vehicle...STRANGELY  MY INSURANCE HAVE INFORMED ME I HAVE SIGNED A DOCUMENT  TO SAY IMM COMPLETELY SATISFIED WITH THE REPAIR, when the repair has not been completed and I have NOT signed document

[Edited - see end] Had a fantastic experience with Impact from start to finish. Found them by chance by driving past. Didn't know what to expect but I had a very reasonable quote for some body repair and a recommendation for how I could source a spare part on eBay to reduce costs. This tip alone meant I probably saved £800-1000 from part costs and fitting costs. I did get lucky, though, and find the exact part I needed on eBay with all pieces and in the same paint colour as my car! I also had to go and collect it, but all went well there. Impact's quote for labour matched someone else's but I went with them because of the professionalism and service. They dropped me back home after I dropped my car off, and when I came back to collect it my car was immaculate. This is a very busy business, but I didn't feel like I was just a number. I wouldn't hesitate to recommend them to friends and family. Very glad I stumbled across them!  [Edited to add:] I thought a spare part had been left on the passenger seat but it was a panel that was left off the inside of the car. There is also something rattling inside the tailgate like a small item is stuck inside. So there were a few details that would have been nice to have been sorted. But not major things. After figuring out where the panel was from footwell of drivers' seat it was easy to re-affix it myself. Can't do anything about the rattle. Not changing the 5-star rating as they still did a great job and saved us lots of money! I will just be sure to check more thoroughly next time before collecting the car - something I should be doing with any business.[/Edit]Services:&nbsp;Auto body &amp; trim repair

Just over two weeks ago I was rear-ended by some clown when I stopped at a Zebra crossing for a pedestrian. She was driving an ageing Chelsea Tractor, ploughed into me with some force, and smashed the rear bumper and badly damaged the rear door/boot of my Ford Puma.  My car is a lease car, so the courtesy replacement vehicle was supplied by the lease company and not Impact.  Impact were extremely helpful and moved quickly. They were honest and told me they couldn't give a timescale because getting hold of parts was a problem right now, though Ford were not as bad as some others. I was expecting up to three months based on what they'd told me about other cars which they were currently processing, but hoped it would be quicker!  The incident occurred on a weekend. After reporting it Monday 13 June, I took the car to be assessed and for them to order parts. I arranged to take it in Wednesday 15 June after the replacement vehicle arrived, but they came and collected it.  It was going to need a new rear bumper and whole new rear door.  It took a week for my lease company to approve the work 24 June, and literally six days later 30 June Impact contacted me and told me my car was ready. They delivered it to my home address that/this afternoon.  You cannot tell it has been repaired. Top-class workmanship, and polite and helpful staff throughout.  Footnote: The only fly in the ointment is of my own doing - I filled up the courtesy car which isn't a Puma last night with nearly £80 of petrol, and I'm not sending it back until I've run it down a little!Services:&nbsp;Auto body &amp; trim repair

Would use again kept us informed and updated and the repairs were excellent

Staff very friendly and helpful.  And after picking up my car, the workmanship is great.ServicesAuto body & trim repair, Painting

Nothing but professional service. Chris was my main point of contact and couldn't have been more helpful. Courtesy car was excellent, and when I collected my car not only had the body shop done a superb job with the repair to my bumper and rear panel, they had also valeted the car which was an unexpected bonus. Definitely recommended, thanks to the whole team.

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Impact Accident Repairs

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