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Reviews, get directions and contact details for Hywel Dda Health Board Within Glangwili Hospital

Address: Dolgwili Rd, Carmarthen SA31 2AF, UK
Phone: 01267 235151
State: Carmarthenshire
City: Carmarthen
Zip Code: SA31 2AF


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Reviews
Dreadful. Waited 5 hours plus for medication to enable discharge. Dressing not changed. Told to get done at surgery. Surgery closed by the time medication arrived. Some staff really nice helpful. Others very rude. Shouldn't be in the job. If it was a private workplace would be sacked. NHS needs a big overhaul. Many nurses just standing around laughing, joking and chatting. Not a lot of nursing going on.
This piece of chewing gum has been stuck outside automatic doors to the main entrance of the cardiac unit and other units of glangwili hospital for the last 8 days because I have been there every day visiting my mum. How many managers supervisors, cleaning contractors have walked past this,if they can't clean this what hope is there. If I could give it zero as for the wards and general cleanliness it's unbelievable!!!
I have been in this Hospital several times and the treatment is first class. They saved my life when I had a clot in the lung and was almost dead. They were marvellous. However I have been waiting for almost 3 years for 2 operations. One is for a hernia that now is really huge and the other op is for a neuroma on the nerves leading to my small toes on my left foot. Both conditions are giving me trouble. I am now 84 years of age and need these operations done soon. I have tried phoning the hospital several times and get nowhere. I’m either cut off or the phone just rings for hours! Have I been forgotten about? I have had 3 Pre Ops in the hospital and one by telephone during this waiting time. When am I going to have my operations? I need to know. Please will I receive an answer to this email. Regards. Valerie Wood.
Just wanted to say how grateful we are to the staff in the hospital for the care they provided to my father. In particular, I'd like to thank Raymond Davies and the staff on Dewi Ward - they were outstanding! Thank you!
Fantastic service and staff. Was in for a major combined surgical procedure. Consultant Brendan O'Riordan was absolutely brilliant and took all the time to explain the procedure both prior and post op. Is also clearly very good at his job as post op pain was kept to a minimum and I was able to leave the hospital after an overnight stay. Anesthesia staff were amazing, and even had music playing when getting ready to anaesthetise me, which I personally thought was a great touch and out of the norm. They even had the decency to check if I was OK with them playing it. Nursing/aftercare staff were all great as well. Really looked after everyone in the Merlin ward. All staff very friendly and understanding. Service overall was on a par with private health care where I've had other previous procedure experiences. It's only the waiting lists that make the difference. 10/10 all round. Chwarae teg.
Personally I feel a terrible place, the paramedics were great that brought my mum in the rest of the staff are incompetent at best go to withybush if you can. waiting hours for tests then saying we should of done this test so waiting hours more, no refreshments bar coffee machine in A and E no water no snacks and nothing offered complete disgrace of a place this is the exact reason most nhs staff dont deserve a pay rise! The nhs cant be privatised soon enough you will also notice not one person from the hospital will reply to any reviews this says a lot .
I was very ill when admitted to this hospital. So ill and close to dying, the gynae, renal, neurology, and other teams worked tirelessly to bring me back to health. Every nurse in every colour worked with me too, constantly encouraging and comforting. In my darkness moments when I truly felt death was near, a nurse would hold my hand and simply be with me until the fear passed or I fell asleep. Unable to eat or move for many nights, the day came when my body started to regain strength and the internal organs and systems began to function again. Soon I was able to eat real food and it was delicious. The catering staff were so kind. Encouraging me to eat, arranging small portions, serving my favourite foods wherever possible. A friend from Washington DC sent a Welsh Brew tea cup as its my favourite tea and my tea was served in this daily. Gifts arrived from family and friends as visits were restricted and nurses were as excited as I was to help me unwrap packages. Nothing was too much trouble for anyone from the consultants, through the nurses, the catering and housekeeping staff and the cheerful porters. Nights were often challenging with pain or occasional incontinence . Often anxiety took its toll and a few quiet words with a comforting cup of tea got me through these nights. When the physio team came to see me I was unable to sit up without support and nausea and dizziness made the transition difficult. With compassionate encouraging expertise, I managed to sit unsupported and finally to stand in a "Sarah Steady" a standing aid which trains the body to support itself once again. I practiced the exercises at least three times daily and with good food I began to build muscle once again. I weighed just 7 stone at 5 ft 6 inches so I was underweight and malnourished. Within a few weeks I went to the physio gym and we planned a first walk with the parallel bars. One of the physios recorded it on my tablet and I managed to walk the whole distance 3 times with a rest inbetween. A time of such emotion and celebration, we returned to the ward on the "scenic " route, going outside to savour the sweet fresh air and warm sunshine. It had been over 2 months now since I had been outside the ward. Returning to my quiet bed in the corner I slept for a while and on waking up,my physio was smiling at me with a Costa coffee and a brownie to celebrate. Such kindness made me emotional again. After several more weeks of nurses encouraging me to wash, shower, walk, use a conventional toilet instead of incontinence aids. The physio sessions lengthened daily and the doctors began to smile. We had turned a corner and health was returning. 3 months and 2 weeks of constant care. Expert nursing and medical aid, good food, excellent physio and lots of laughter, chatting and comforting in times of despair. The day came when I was moving to Llandovery Cottage Hospital for rehabilitation before returning home. I gained a stone so was now 8 stone, regaining muscle and body strength. I was sad to leave my peaceful corner and a fellow patient who had become friends. Saying goodbye to the staff that were on shift and promising to stay in touch, I was transported to my new home in an ambulance with 2 delightful and cheerful souls and within an hour I was sitting in a bright and sun filled ward. Glass panelled doors leading to a pretty garden, I am now on stage two of my journey.
My 77yr old mum..bless her, was suddenly taken ill whilst here on holiday, turned out it was gallstones and she needed an operation but had to sit in A & E from 10pm until 7am the next morning in a chair, being sick, because there was no beds, freezing cold and in terrible pain. Eventually a friendly consultant, and that’s the only good part, approached her to say how sorry they were and a bed was available, only for a rude nurse with no sympathy to then say, no beds you are discharged, come back tomorrow, phone in the morning for your appt time. When they did try, no one was answering the phone and they tried quite a few times…eventually they gave up, vacated their holiday home and went home to their local hospital for much better treatment. I know the NHS is stretched but it doesn’t cost much for common decency and a sympathetic approach…shame !
Fell over whilst on holiday went to A&E who triaged me through to minor injuries seen straight away x-ray diagnosed fractured ankle. Plastered up another X-ray and being unable to weight bare. From start to finish I had the best care from nurses health care, porters and radiologist all very friendly kind and caring nothing to much trouble thank you to you all. NHS get to much bad press I am myself very grateful to each and every member of staff
Wow !! Totally impressed with the level of care today at glangwilli ,I expericed the Sdec, where, I was kept comfortable while having test and waiting for results . Provide with a lovely sandwich and cuppa which was most appreciated since I hadn't eaten prior !!! , the doctors & nurses were lovely !! fantastic way of not blocking beds , yet keeping those comfortable while treating & testing Thank for keeping me comfortable
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