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HSBC BANK PLC

  1. Basingstoke
  2. Basingstoke Atm

Reviews, get directions and contact details for HSBC BANK PLC

Address: Paddington House, Town Centre, 23/24, Basingstoke RG21 7LJ, UK
State: Hampshire
City: Basingstoke
Zip Code: RG21 7LJ

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Reviews
Came in at 3pm and was invited to sit and wait for Alex. She was so helpful and did not rush and was happy to explain and have humour and patience. Made the experience comfortable. Thanks Alex!
Worst service I have ever seen in UK. Staff was not ready to share the information, instead they gave wrong information which was contradicting to the their online site. Later on further questioning she even refrain from sharing her name and was rude and racist with international students.
Awful. Misinformation on several occasions meaning trips back and forward. Rubbish phone system too.
Service is excellent . Staffs of HSBC basingstoke are helpful, responsive and available quickly. Great services but I don't like HSBC and want to change bank immidiatly. HSBC is only safe place to keep our money free but don't invest on middle class people. It is only and only best bank for rich people.
After sending my partner a letter stating his debit card will be removed from his savings account, we went into town basingstoke to see what we can do, everyone was very helpful and then it all went wrong. Basically we wanted to open a current account so he can have a debit card and they all said not a problem. Then we was told you can only do that online and for us to ring telephone banking. Wow is all I can say first time I tried the gentleman said you have to do it online and that they cant do it and put the phone down on me. Then I tried again and was told they had suspended all there services until further notice, try ringing again at the end of the month. Absolutely shocking information and why send out a letter if you can't correct the problem. Makes you want to move your money to another bank!!!!!!!!!!!!!!
I have always found the Staff friendly, helpful, efficient and knowledgeable. The Bank has been open at reduced hours throughout the pandemic, the opening hours have now been extended.
Same as all HSBC banks. Have to get time off work as a holiday everytime you need help. Never open on Saturdays. Thinking of changing my account to another bank.
Staff are well trained and well equipped with your all query. At the last and least they are very polite and soft spoken.
Think you guys are great however not displaying online that you closed at 2pm today has cost me money coming down from Southampton so not happy guys
The staff have always been helpful and resolved any issues
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