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Reviews, get directions and contact details for HSBC Bank plc

HSBC Bank plc
Address: 27 Church St, Weybridge KT13 8DF, UK
Phone: 0345 740 4404
State: Surrey
City: Weybridge
Zip Code: KT13 8DF

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
It's difficult to be positive about this customer experience. The branch is only open from 9:30 to 3:30pm. When I arrive before three and the opening line from the staff is that I should come back after the bank holiday. That's not a good look. Can I book a time slot on Tuesday then? No!nnI'm at this branch because my closer Walton branch was closed and my online app was playing up. These things aren't my fault.nnThey did restart the app but without explaining why they'd blocked it.nnWe should not be asked to lower our expectations this far.
Not specific for branch but for whole company, I forgot my card at home and my card isn’t saved on my keyboard so I asked support if I can verify it’s me and get it but they said it’s a risk of security, it’s my account I don’t care if it’s stolen that’s on me, don’t dictate what I want to do.
Natasha was very helpful. Really sorted my dad's issue out. 10/10 service.
Fantastic service from Dawn who went above and beyond to assist me today. Took the time to listen and quickly found a solution. A pleasant change from having to deal with the telephone banking team who have come up woefully short on every occasion I have had to deal with them.
I can't moan really. Had my business account there for donkey's years. Since Barclays abandoned the town, then told me I'm technophobic I'd opted to get my personal account statements via email REALLY????. I'm transferring that account to Weybridge. Only lost really is due to the short opening hours.nStaff are, in my opinion, great.
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