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Reviews, get directions and contact details for Howdens Joinery - Canterbury Broad Oak

Howdens Joinery - Canterbury Broad Oak
"Howdens Joinery is the UK's largest manufacturer and supplier of fitted kitchens, appliances and joinery products to trade professionals. Our depot in Canterbury stocks a range of products including integrated kitchens, kitchen appliances, doors and joinery, hardware, and flooring.At Howdens, we stock everything trade professionals need to help create high quality, stylish kitchens. With over 100 kitchen styles in stock, and an excellent range of accessories and finishes, each kitchen can be tailored to different needs and budgets. Our depots also offer a free kitchen design service.In addition to kitchens, we stock a range of solid wood, engineered wood, laminate and vinyl flooring, interior and exterior doors and hardware."
Address: Units 1C & 1D, Broad Oak trading Estate, Broad Oak Rd, Canterbury CT2 7SP, UK
Phone: 01227 602270
State: Kent
City: Canterbury
Zip Code: CT2 7SP

opening times

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Superb service from Clive and his team at Howdens Broad Oak In Canterbury. Knowledgable, friendly and efficient. Would highly recommend.
The manager at broadoak in Canterbury has a terrible attitude when it’s come to sorting mistakes out. She also seems to think she has some sort of right to tell me what I should be earning, even though I’m in no way any kind of fitter for her and never would want to be. Deliveries constantly turn up late and with damaged or missing items. The last job I done where howdens supplied the kitchen, they sent out oak worktops that we’re cupped by nearly 5mm due to obviously not being stored correctly after the client had purchased the kitchen. Not only that, it took about 6 separate deliveries to get all the missing items to me as even though I gave them a list, every delivery that followed still had items missing. Poor designs overlooking the simplest of things like trying to put an integrated machine in front of a wall reveal, meaning the door wouldn’t even open. Add to that the fact they try pressuring clients to make purchases by telling them prices are a limited time offer due to a sale they seem to have a “sale” every month, which according to trading standards falls under ‘unfair trading practices’, it’s clear to see all they care about is making sales and hitting their targets. They try to keep you on side by saying they will “sort you out” for any delays caused and money lost due to said delays, then they just fob you off constantly in the hope that you’ll get bored and give up. They try to over charge for their products when they can, trying to charge me nearly £42 per pair of kitchen cabinet hinges you can pick them up online for around £6 a pair. On another occasion I sent a client in there to have a look at some samples and get a quote. The client didn’t like the designers attitude so after they got the quote, they went to the wincheap branch. This branch undercut the broadoak branch by £1000 to get the sale and then proceed to access my account and use my credit facility to initially pay for the items without my permission or even calling to confirm whether or not they were my clients or if it was even ok to do so. They clearly have no regard for privacy or being trade only and not dealing with the public. They’ve also put other peoples orders through on my account without even calling me. They’re an absolute sham of a company and I’ll never be using them again. Do yourself a favour and go somewhere else like Magnets.
Done over £80k worth of business with Howdens over 5 months. Miss sold me a kitchen and told “finger print less”. They have taken over a year to sort the issues and still not complete. Terrible service, full of promise and nothing. Absolutely disgusting!! DO NOT USE THEM.
We placed an order for a new kitchen summer 2020 with a gentleman called Chris. We asked for a discount before ordering , they agreed the discount and made up for it by downgrading cabinets/ worktop / sink / and by removing smaller items altogether you’ll needer towards end of installation. By the time we realised it was too late for some, they replaced sink making it look like the are doing us a favour. It was too late and too much hassle to replace cabinets and worktop especially when you have joiner to pay waiting around. When confronted they said human error / human error ??? With several items downgraded and other smaller missing. Human error could have send some more expensive items too or extra ones. Joiner also said that they do this always when customers asks for discount. Extremely disappointed
Very helpful staff had everything I needed as always
The young man who served us this morning could not have been more helpful. Give him a big pat on the back.
How dens never let u down and I've been in trade long time... Very helpful
Friendly staff , very helpful
Great selection and good service
Great product,service and staff.
Comment on this business

Directions to Howdens Joinery - Canterbury Broad Oak with public transportation


Kemsing Gardens 230 meters
21
21A
Uni2
Bicknor Close 260 meters
21
21A
Uni2
Ulcombe Gardens 320 meters
21
21A
Uni2
Farleigh Road Corner 340 meters
21A
Farleigh Road Corner 400 meters
21
954
Uni2

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