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Reviews, get directions and contact details for Howard Insurance Services Ltd

Howard Insurance Services Ltd
Address: 32-33 Howard St, North Shields NE30 1AX, UK
Phone: 0191 296 1666
State: Tyne and Wear
City: North Shields
Zip Code: NE30 1AX

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 2:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Howard insurance provide all my business insurance including cars and have always proved to be professional and worked very hard to ensure we get a great deal. I highly recommend.
8 years ago (04-07-2017)
Always very helpful.
8 years ago (04-07-2017)
For 2 years I took out an insurance policy with Howard. In 2010 my policy ran out so when I went to renew it the man was very helpful and allowed me to choose the day I wanted my new policy to begin, the cost was £126. The following year I visited Howard Insurance on Friday 28th October 2011 and another man (Andrew Winnifrith I think his name was) said he would look into it. Next thing I knew, I got a letter informing me that it was agreed with the insurers and my new policy was to begin on 21st October 2011. One week earlier. That was one whole week of unused policy which was no use to me and a waste of money! I emailed the Andrew Winnifrith and asked very politely if I could forward the date of the policy (as I was allowed to do that the previous year with no problems) for obvious reasons. His reply was "I'm afraid not. We have already agreed this with our insurers and you did not mention it when you visited our office. I can cancel it if you wish but I am not prepared to start another one." This is very rude and bad customer service. I was going to be charged £145 + £10 administration costs. But because of Andrew Winnifrith's bad attitude I told him to cancel my policy and I will go elsewhere. I went to Direct Line who charged me £55 for the exact same insurance. Direct Line have also charged me the exact same amount this year. Had I been stupid enough to stay with Howard Insurance it would probably have cost me more than £200 extra. I'm very glad Andrew Winnifrith was so rude to me because he saved me a lot of money.
13 years ago (23-11-2012)
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