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Reviews, get directions and contact details for Horninglow Post Office

Address: 65 Horninglow Rd, Burton-on-Trent DE14 2PP, UK
Phone: 01283 548074
State: Staffordshire
City: Burton-on-Trent
Zip Code: DE14 2PP

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
This post office is so unhelpful. As a business user using click and drop, I was turned away with a bag of post, paperwork and two parcels which they would not take because they were not in a bag, and then refused to let me have a bag telling me to get form Royal Mail! Other post offices simply accept the parcels and paperwork , I informed him I had to pick up my son and no time to go to another post office and asked for a bag, which circulate through Royal Mail and refused to help me. Left feeling stressed and upset. I felt compelled to leave a review as this is not the first time they have been unhelpful. With the previous post office Manger the service was excellent and we used them every day, now I have to go further to get a fantastic service at a post office elsewhere, who are always helpful. I simply went to this one as I was already running late, and couldn't believe how unhelpful they were yet again.
7 years ago (06-03-2018)
The post office isn't open until 1pm as per website. At 12:34 exactly I was told by the post office worker who was still there that I won't be served (sending prepaid parcel) because 'it's closed now'. It was not first time when the incorrect info is online and different arrangements are being decided and announced on door (e.g. closed for a month or like today: open until 12:30). In general: useless.
8 years ago (13-01-2018)
Went to post returned item, was asked what item is. ( Car Injector ) was told can not accept as could be fuel related smell issue by Royal Mail. Yet explained I have recived this item by the Royal aswel. also its not contaminated with any fuel because of wrong part recived. Had to go to other post office they checked and agreed to post no troubles.
8 years ago (25-12-2017)
Post office time is till 1pm on Saturday but they close at 12:30 strange !!!
7 years ago (30-04-2018)
PAUL THE FLUSTERED LOOKING CLERK BEHIND THE COUNTER CLEARLY HAS ISSUES WITH PROVIDING CUSTOMER SERVICE LEAST OF ALL WITH A SMILE, RUDE. SARCASTIC AND EXTREMELY UNHELPFUL TO SAY THE LEAST
8 years ago (29-01-2018)
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