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Reviews, get directions and contact details for Homebase

Homebase
Address: Redding Way, Knaphill, Woking GU21 2QT, UK
Phone: 0345 640 7084
State: Surrey
City: Woking
Zip Code: GU21 2QT

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Much improved over the last couple of years since the company changed ownership. The prices have certainly become much more competitive to the point where some items are now better priced than with a trade account at the larger builders' merchants. That said, Homebase as a whole really does struggle by trying to be all things to all people and often you'll do much better by going to dedicated specialists for whatever you need, be it paint, timber, plumbing parts, garden supplies, etc. Often I'll leave empty handed as what I need isn't stocked, or at least should be but they've run out. This store does seem to be struggling to find space for their stock as there will often be promotional items scattered in the middle of isles which can make things a bit awkward when trying to push a trolley around.
7 years ago (18-12-2017)
was at the shop on the 18 / 01 /2018 and seeked help from a someone on the customer service desk around 12:45, i have never seen such bad customer service in my time, i asked about a product behind the till which was a stanley drill driver, the person at the till begain to serve somebody else and then snatched the item out of my hand and run off into the back of store and said he cant leave me with the item. this store is a joke and their staff need to be trained on how to deal with customers and some manners
7 years ago (19-01-2018)
Gone really downhill compared to what it was 8 years ago. New hand written signage cheapen the place and the staff maybe helpful but they are misrable.
7 years ago (10-03-2018)
Took awhile to get what I came for. Almost dominated by seasonal promotions. Good intermediate price on what l came for (Henry vacuum cleaner).
8 years ago (24-11-2017)
Loads of gardening supplies and most other DIY necessities, staff are not very friendly nor knowledgeable.
7 years ago (10-01-2018)
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