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Reviews, get directions and contact details for Hilton Garden Inn Stoke on Trent

Hilton Garden Inn Stoke on Trent
Relaxed hotel offering streamlined rooms & a fitness room, plus breakfast & parking.
Address: Potteries Way, Hanley, Stoke-on-Trent ST1 4QA, UK
Phone: 01782 486960
State: Stoke-on-Trent
City: Stoke-on-Trent
Zip Code: ST1 4QA

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Reviews
It was hard to find the door. And breakfast staff were quite rude and moody and looked as if they didn't want to be there. However, food was nice but could use more variety. Cleaners and receptionists were really kind in contrast to the chefs during breakfast. The highlight of the stay were the rooms. The aesthetic was amazing and I loved the simplicity of the rooms. Overall, we had a lovely stay but there are certain improvements that could definitely be made. Great job.
An ok hotel, my bug bear is the pillows in the room, they are too soft and not ideal for every sleeper. I ended up having to bring my own pillows from home, because they were just too soft which meant for not a very good nights sleep. 3 pillows on top of each other and my head still felt like it was on the mattress. With this being a higher end establishment, I would have expected a couple of different options for pillows. Service was friendly from the staff, breakfast was ok. Restaurant & bar prices are expensive though. The general manager of the hotel always seemed to be on site & visible & always took the time to say morning/afternoon to the guests if you saw him which is always a nice touch. Rooms are generally ok & spacious, just the pillows mean I give it 3 stars. After all you stay in a hotel to sleep.
This is a lovely hotel. I really enjoyed my stay here. Wheelchair accessible entrance , high security, lifts to all floors. My room had a fridge, plug points & usb ports. Food is good, dietary requirements catered for. Staff really helpful & friendly.nThe rooms are quiet.nThere are a few shops available, depending on your mobility.
Whilst the hotel itself was lovely, the experience was marred by how long of a trek the car park was to the hotel. It was about a 6 minute walk from the car to the hotel.Checking into a Hotel in the night whilst carrying a sleeping child and all the luggage was way more stressful than I had thought it would be. On the other hand, the size of the hotel rooms did make up for the parking experience as the room was very ample.
One night stay while travelling through Stoke. Modern hotel with spacious rooms and good amenities. The walls are not well sound proofed and I could hear the person next door coughing, and felt terrible that they could hear me coughing too because I was sick. Fairly easy walk to restaurants nearby.
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Directions to Hilton Garden Inn Stoke on Trent with public transportation


Victoria Square 150 meters
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Victoria Square 180 meters
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car park 190 meters
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stop B 3 200 meters
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stop B 1 220 meters
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