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Reviews, get directions and contact details for Highcroft Veterinary Group

"Highcroft Veterinary Group has served the pet, horse, and farm animal community in the Hailsham area and beyond for over 65 years. We were started by vet John Hooton in the late 1940s, just across the road from where we are now. The nature of practice has changed hugely since then, and in April 2017 we became a purely small animal practice, treating pets of all shapes and sizes.Today Highcroft aims to offer high quality care for all of our patients, with modern facilities and up-to-date treatments, without forgetting our traditional values of service and care, and our place in the community.We are an Approved Practice under the RCVS Practice Standard Scheme, and we have been awarded Investor in People status."
Address: 1 Millfields/Station Rd, Polegate BN26 6AS, UK
Phone: 01323 487333
State: East Sussex
City: Polegate
Zip Code: BN26 6AS

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed


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Reviews
Helpful and caring, whenever i have to take my minture schnauzer, good knowledge , but always find it expensive
I was a 5 star 4 years ago. Since they've been bought out and sold, no one answers the phone, Polegate vet is always shut, trying to get flee and worm collection is a nightmare. Quick to take your money which has increased considerably and no service! If you're looking at vets, avoid Highcroft.
Best practice ever. They have been so kind and compassionate with my last dog and now with my puppy. I would never go anywhere else. My puppy loves them too
Lovely staff, always helpful, and they all have a genuine love of all animals, always give my cat lots of strokes and soft words to help keep him calm, good pricing structure and costs well explained. Also they have a pet plan scheme which I pay monthly for, which helps with vaccinations, flea treatments, worming, and 10% off other treatments. A great vet practice.
Staff are great, but they want all your money, over £60 to chip my cats, each! others cost less than half that.
Small and friendly, warm and welcoming. The best place for worried pet owners. Excellent professional knowledge and treatment provided in a warm and caring way. After over 30 years of using this practice I can only say "highly recommended!"
Web site informs the customer that the polegate surgery is open between 3pm and 6pm Monday to Friday that is not in fact correct as I've been to the surgery this afternoon and it's closed it would be advantageous to all its customers if it would update the website I've phoned the surgery at hailsham but after 15min on the phone I gave up the ghost
Superb service. Was not rushed and took time to talk to me. Genuine love of dogs from the vet!! Highly recommend xxx
Awful experience over several months. They charge twice as much as they tell you it will be even when you have proof they told you the original price, don't return your calls after they say they'll correct it and call you back, and then send you a letter threatening debt collectors because you haven't paid. Even though you were waiting for them to contact you like they told you to. There was one nice staff member, I wish I knew her name but the others I dealt with just made losing my pet a hundred times more upsetting and stressful.
Friendly and welcoming staff. Clean environment. Helpful advice about my pets requirements. Scamp likes going there.
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