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Reviews, get directions and contact details for Heswall and Pensby Group Practice

Address: 270 Telegraph Rd, Heswall, Wirral CH60 7SG, UK
Phone: 0151 342 2811
State: Merseyside
City: Wirral
Zip Code: CH60 7SG

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 7:20 AM – 6:00 PM
Wednesday: 7:20 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 7:20 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Really impressed with the service from this practice. I found the new system easy to navigate and liked being able to book my own appointment via the link. The receptionists are so helpful and kind. I felt very welcome in the practice. I was very very impressed with Dr Christopher. She has a lovely bed side manner. She is very knowledgable and really listened to me. I was very happy with her plan.
Using the new blinx system I was able to easily book a Dr's appointment and received a call back on the same day.nI was given sound advice in the comfort of my own home and was able to book further investigative appointments that required my attendance to the surgery.nI have always had excellent healthcare assistance from Heswall & Pensby group practice and have found making appointments online easy to navigate.nThe treatment I have received has always been given with care and when I have had any concerns, there has always been a professional to put me at ease.nThank you for an excellent overall experience and service.
Brilliant telephone appointment with Amanda the pharmacy consultant who was kindly, knowledgable, articulate and helpful. She explained my new medications in detail along with possible side effects and arranged to ring me back in a few weeks to check on my progress. I couldn't have wished for more. Greatly appreciated, Amanda
Fantastic experience with Dr Nelson today. I submitted a Blinx appointment request and she called within minutes, asking us to come in straight away. She was brilliant with my 3-year-old — so kind and gentle, and managed to distract him through a quick procedure he barely noticed. Brilliant care and service!
The operation has significantly improved since the replacement of PATCHS which never really delivered a viable service. The new system is far superior and much clearer to utilise. The response time was amazingly short as this appointment was classified as an emergency assessment. The telephone staff are always polite, patient and helpful. The reception staff are very empathetic and kind. On this occasion I was seen by the delightful Dr. Winter. She is very thorough, thoughtful and to the point. She has very reassuring and comforting disposition. She has a good humour which is always a plus when little troubles arise. Thank you Dr. Winter and HPGP.
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