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Haywards Heath Plumbase

  1. Haywards Heath
  2. Haywards Heath Store

Reviews, get directions and contact details for Haywards Heath Plumbase

Haywards Heath Plumbase
Address: 1 Bridge Rd, Haywards Heath RH16 1UA, UK
Phone: 01444 415166
State: West Sussex
City: Haywards Heath
Zip Code: RH16 1UA

opening times

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I spent over £4000 buying a bathroom and cloakroom. The sales lady, Michelle, was very helpful when making the sale. We had two problems, one with a screw that was missing from a shower cradle, that was an ex showroom display item. I took the cradle back to Michelle and she ordered a replacement from the supplier which arrived by post, no problem. We subsequently had a leak which was caused by a ring washer on a tap - this caused a problem which resulted in us having to lift up a newly laid tiled floor. Such is life so I took the offending item back to see Michelle and asked for a ring washer replacement. When I arrived the first thing she said was you again. I asked what that was about and she said I know your problem and the part is not at fault, your using an Eastern European. I left at this point, went downstairs and the chaps at the service desk were great. A ring washer was found, I was happy, and I put money in the charity box. Michelle I hope you read this and take note - customer service is key to a good business. You know your products but your customer service skills are non existent. You made me lived hence this review.
9 years ago (13-10-2017)
As a tradesman I have a cash account with plumbase. I got quoted £40 for items that I then got in Williams merchants for £20. I won't be using them again for anything and will travel the distance to a Williams. I've had enough of getting ripped off by this firm and others that have different terms for different branches. Williams have the same prices throughout.
9 years ago (26-01-2018)
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