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hamleys

  1. Manchester
  2. Manchester Children's Clothing

Reviews, get directions and contact details for hamleys

hamleys
Address: House of Fraser Deansgate , Manchester M3 2GH, MAN, GB
State: MAN
City: Manchester
Zip Code: M3 2GH

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Reviews
Not been to Trafford Centre in a while, so was disappointed when I took my daughter to see there was no Disney Store and the old Hamleys store was shut down. However, that was all made better by the great staff at the "mini" hamleys. Walking in, the bloke made her laugh by chatting to her about her fairy costume fairies aren't allowed in store, but he wouldnt tell anyone, and the 2 girls on staff helped her choose the toy she wanted with warmth that is often hard to come by and maintain : in the Trafford Centre. She had a great time because of these staff members, thank you so much :
Excellent customer service. Finally a big organisation that still looks after their customers. Would like to thank Hamleys Trafford centre, Manchester, especially William Malley for outstanding customer service. Having bought a remote control car from their franchise store in Dubai which unfortunately turned out to be faulty. Hamleys took responsibility and went above and beyond, great customer service. Has put faith in big organisations that personally look after their customers. William Malley is a credit to the store. Will definitely buy again from Hamleys. Thank you
Great toy store and has everything you need for all ages. Great new video game selection and outdoors section. Staff extremely helpful and atmosphere in store was amazing. Highly recommend paying them a visit as you won’t be disappointed.
Do not shop online with this company!! Absolute cowboys, with zero customer relations, zero customer care and zero care for whether orders are completed or not. Now trading on their name and past reputation as what they are doing would mean this company would not last 6 months behaving the way they do with customers and their orders. I ordered on the 24th November and still have not received it in the 18h December. One email to let me know it was delayed and no reply to my further two emails since. Do not shop with this company! Shop local, where they care.
The world of toy retail has changed since lock down. Nice to see a store where the staff still seem to care. Would happily shop there again
Best store in the Trafford centre, staff seem to be happy to help and happy with their job. Great selection of toys for the size of the store. Great all round.
Don’t go. It’s not in the Trafford Centre anymore. Very disappointing.
I agree that there was no more Disney Store!
More Essentals
Tiny store, not interesting as previous
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