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Reviews, get directions and contact details for Halifax

"Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 24 Commercial Way, Woking GU21 6HQ, UK
State: Surrey
City: Woking
Zip Code: GU21 6HQ


related searches: Halifax online banking
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Reviews
Third time in a row today, I have received absolutely excellent and helpful customer service at this branch. Would highly recommend talking to staff here about your banking. The only reason for 4 stars rather than 5 is that occasionally in the past they would close for lunchtime for an hour or so and this wouldn’t be reflected on the online information. Hopefully this was due to a staffing issue since resolved well with brilliant new staff.
I was in Halifax Guildford and heard staff talking about being told to come into work even tho he was positive as that’s there company policy, It can’t be right when there’s so many people working and visiting them. Can it?
This is my own personal experience at the Woking Branch. There is a lovely lady named Sarah who works there and she is always happy and very very helpful. Sarah makes my banking experience a pleasure, especially in this present climate. If all staff were like Sarah bank visits would be a happy experience all round. Thank you Sarah.
Rude staff, unable to empathise with a customer after TWO bereavements who's just trying to carry on the duty of executor of two wills and provide original copies of death certificates etc On top of that, they can't even stay open until the end of normal banking hours of 3.30pm - disgusting.
Gareth in Woking brunch is truly great adviser who helped me to get my first credit card to build up my credit score. Pleased with caring and exceptional service. Well done Halifax!
I've talked to several mortgage advisors and each one promised to call back, but none have. If mortages are too hard for you to organise, don't offer them!
Young lady to be highly commended, Amy at Woking Branch. Going the extra mile, tenacious and effiicient. Shame about the telephone banking departments,.
Sort staff when busy. Only 1 person helping when busy. Takes average 5 to 10 minutes to help out one customer. Complian to the branch manager if you are lucky to see him will not take anything on board.
Weary rude staff lazy peapole working there when ewer I need to go to this bank I feel I don't want to. Again standing long time waching all staff pasing thru me and nobody asking nothing.like they try not to see me. More polite to clients this what we need as customers don't tel us to whait and point fu..ing fingers on chers. I will close my account there I found beter place to kem my money . Avoid this place.
Staff can be a little off putting, also found the mortgage advise to be a little hard selling. Overall an OK banking experience.
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