Hale Country Club & Spa

Reviews, get directions and contact details for Hale Country Club & Spa

About

Cheshire’s premier health club and spa destination.

Address: Clay Ln, Hale, Timperley, Altrincham WA15 7AF, UK

Phone: 0161 904 5939

Website

ku.oc.bulcyrtnuocelah@seiriuqne

State: Greater Manchester

City: Altrincham

Zip Code: WA15 7AF

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 7:30 AM – 9:00 PM
Sunday: 7:30 AM – 9:00 PM

Update Info

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Reviews

Awful experience with spannBooked a manicure and pedicure for myself and my mum, two days before my wedding. This cost £250 in total.nnWhat was supposed to be a relaxing pampering experience, turned in to a stressful ordeal, with service taking over 4 hours.nnThe nail varnish products were poor quality and difficult to apply, and the technicians seemed inexperienced and unqualified. Complained about varnish quality and cuts to nails. Staff remover varnish from finger nails repainted with gel varnish instead, but  I was left with a poorly applied pedicure and cuts to 6 of my fingers/toes. As we gad spent hours at the spa at this stage and had to prepare for wedding, decided to leave.nnWhen I complained after events, spa manager reported that they felt the issue had been addressed on the day. Only willing to refund 1/2 of treatments, and stopped responding to emails when asked to escalate issue.nnSpa staff clearly do not care about reputation or quality of service provided.nnWould advise against booking any nail services here. Personally won’t visit again following experience. Customer service provided also disappointing, I can see someplace accounts from other reviews.

Nice spa day during the weekday. Relatively clean and staff were friendly. We were greeted with some wellness drinks and macaroons, which was nice.nnThe massages were relatively expensive for what it is, didn’t feel like you get the full 30/1 hour massage.nnThe infinity pool is small but since it wasn’t too busy it was nice to sit and chill, overlooking some greenery.nnWe also ordered food, to my surprise the sushi were actually quite nice, especially the tempura prawn one, very different from the usual I have. I would not recommend the lamb chops, very dry and the sauce was just too much.

We had a superb day out at Hale Country Club thanks to our eldest lad.nnWe were on a 'Spa experience' that included lunch, a 'treatment' massage, facial or a combination of both.nnI had a massage for the first time and it won't be the last.  My missus had a 'facial'.nnWe spent the time between the infinity pool and it's hydrotherapy jets, the saunas salt and standard, steam room and swimming pools.nnI particularly liked the ice fountain: I'd not encountered one before.nnWe were very lucky with the weather and spent the last hour on sunbeds by the pool, but it wouldn't have detracted much from the day if it had been a wet day in November.nnThe staff treated us like royalty.  They were extremely polite and attentive.nnDon't think about it: book it.

I really love being a member here. It’s great for people aged 30-40s. I’m in my 30s and I find it to be a really pleasant upmarket place to workout, work from and relax. It’s worth the money. The only thing is the protein shakes are very expensive and I wish they provided towels for the spa- that would make it a real 5/5.

I was a member here for 3 years and I would never go back. My main issue with this place is whilst I was there one of their PTs scammed me, he got sacked and basically got away with around £200 of my money. When I raised this the gym basically said it’s not their fault, dismissed the situation, and offered me zero support. I want to be clear why this was so disappointing: The personal trainer in question was allowed to operate on site, wore the club’s uniform, trained members under the club’s brand, and represented the business, but Hale gets to pick and choose whether or not they are responsible for this. You have a duty of care to you clients to vet staff and not to let this happen. Just because legally someone is an independent contractor doesn’t absolve you of any moral responsibility when you set up the system that enabled them to scam your customers on your premises.nnBefore the club responds I want to note, this incident occurred in 2022 and the PT was called Niall. It was a long time ago but I’m sick of people talking about this place like it’s good.nnEven without this happening I was ready to cancel, the premises are not great, things stay broke for years despite your membership increasing every two months. Do not come here if you want to train properly, the place is designed around families and children. People who actually train for sports are not the target demographic nor the priority. Customers are always loud and allowed to drink alcohol in the hot tub/sauna area, children are constantly running riot around the pool screaming and it often smells like urine. The gym itself is oversold and they got rid of most of the barbells when I was there. Let’s call it what it is, a glorified leisure centre aimed at lower middle class families. Also the food is mediocre, expensive, and mostly unhealthy and the price they charge for a protein shake is actually criminal.nnThe word “luxury” gets thrown around a lot these days and Hale is a perfect example of that.

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Directions to Hale Country Club & Spa with public transportation

Timperley Church 400 meters

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Timperley Church 450 meters

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Hollinscroft Avenue 480 meters

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Lakes Medical Centre 490 meters

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