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Reviews, get directions and contact details for Grove Lodge Vets (Worthing)

Grove Lodge Vets (Worthing)
Address: 18 Upper Brighton Rd, Worthing BN14 9DL, UK
Phone: 01903 234866
State: West Sussex
City: Worthing
Zip Code: BN14 9DL

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Amazing, caring service. They treated our elderly dog (Pickle) yesterday following a large gastric bleed. They cared for us as much as the dog! Regular calls to update us on her condition were so reassuring. The staff were informative and we felt able to make informed decisions about her care. So glad we took her there. The receptionist gave me a huge hug just when I needed it. Brilliant care for all of us!!
7 years ago (11-03-2018)
Exceptional - Max, our 13year old golden retriever became suddenly very unwell with Vestibular Disease. He took a long time to recover and needed intensive support in the veterinary hospital. The care he received from the whole team was outstanding, and we were welcomed to visit to keep him happy. Probably one of the longest staying patients Max's care was centred around his needs and our views were taken on board all of the time. He couldn't stand for 10 days and walked only on day 12, when he came home. We couldn't have hoped for a more responsive and caring team keeping us up to day with texts, phone calls and discussions. Well done to you all!
7 years ago (03-03-2018)
I have been using Grove Lodge for many years now after going to various other local vets. They have always been excellent in every way with all my (various!) pets and I have complete faith in them. Sometimes the appointments are running a little late but only because they spend as long as is needed with each animal, which is so important. I lost my beloved labrador after a traumatic incident just over a year ago. The staff at Grove Lodge fought tirelessly for him and with him for over a week and their empathy for me as an owner was so heartwarming. I shall always be grateful.
7 years ago (26-02-2018)
Wrote an email to the clinic, still haven't had a reply. Yesterday evening my partner rang your emergency phone number. Our pet budgie was not well and we were worried she was suffering. Upon speaking to who I assume was the receptionist and expressing our concerns we were told that because of avian flu we would not be allowed access to the building. While I appreciate that there have been cases of this virus, my pet posed little risk; she lived in our house and was not exposed to any other birds. It was very distressing to then be told that for a charge of £125 a vet could conduct an ‘in car consultation’. While I would have happily paid the fee to ensure she received the correct treatment, what would have been the point when the treatment couldn’t have been administered. Following a slow and stressful few hours my budgie deteriorated. It was heart-breaking to watch her suffer and I felt so useless. I thought that veterinary practises such as yourself were supposed to have an animals best interest as priority. I am disgusted by the lack of empathy shown and guilt ridden that I was forced into a position where I could do nothing to help my pet.
7 years ago (23-02-2018)
We have attended Grove Lodge for about 12 years. The service has always been excellent right from the start. We have seen the general vets, Mark the orthopaedic specialist, the nursing staff and also the behaviourist for firework advice. This practice has always given first class care. What they are not sure about, they consult on with each other and for us they saved our whippets life by transferring him to a specialist centre. He was only about 5 months old and Grove are still caring for him now when he needs them. I have attended two other practices before I found Grove Lodge and I am sorry to say that the standards were not good. At Grove you can book an appointment with a specific vet if you want to, which, if its an on going problem, gives you good continuity of care. I would recommend Grove Lodge to everyone as a first class practice.
8 years ago (10-11-2017)
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