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Greensand Surgery

  1. Bedford
  2. Ampthill Hospital
  3. Ampthill Health

Reviews, get directions and contact details for Greensand Surgery

Address: 57 Oliver St, Ampthill, Bedford MK45 2SB, UK
Phone: 01525 631390
State: Central Bedfordshire
City: Bedford
Zip Code: MK45 2SB

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I have always received good service over the years. I have been lucky enough to not need them much, but sometimes feel it is a battle getting past the receptionist . I remained polite and calm , and asked to speak to someone else, but was placed on hold . Then she returned to the phone even though i had distinctly requested to talk to someone else. politeness and respect is meant to be a 2 way street. Was there really no one else i could talk to? Very frustrating.
Have seen 4 nurses in the past month and got 2 sets of antibiotics. Each nurse has been outstanding. Very caring, thorough, and I got a same day appointment each time. 5 stars from me!
Went in today for blood test 8.40 appointment , Indian nurse being shadowed by I think a senior member, what a great experience, put me at ease and it was over in a couple of minutes, well done you were fantastic. SG xx
I am in so much pain, got appointment with a prescribing nurse.... fine. I went there with a full diagnosis, the only thing I wanted it was a prescription, which the lovely nurse sent to my pharmacy. She said it takes 2 hours. Fine.... Mind me, I didn't sleep for 4 days now.... I took the maximum dose of ibuprofen and paracetamol combo, I have tonsillitis. So at the pharmacy I was told there's no prescription. I called the surgery and I was told that ALL the GPs who can SIGN are in a meeting and God forbid to disturb them.... I'm ONLY a patient..... I am the reason they are actually getting paid.... but they cannot be disturbed and to top it all the lovely lady at the reception hung up on me when I expressed how upset I was having this awful pain while I was told that the meeting started AFTER my prescription was created.... if I was IMPORTANT then they could have sign it before the meeting. Silly me! I thought doctors made the oath to save lives and help ill people, but of course a MEETING is more important than an ill person.nThere should be a policy that the surgery is NEVER left without GP covet in these kind of situations. It is ridiculous!!!! But your receptionist hanging up on a patient.... seriously!!! You guys all need some customer care training, if you would be in the REAL WORLD, you couldn't afford to treat a CLIENT like this.nCLAP-CLAP-CLAP NHS..... oh, actually NO!!!nHave as wonderful, stressful and painfree afternoon as I have because of your delay!!!
Super care from lovely staff. My wife survived sepsis because of rapid action by Dr. Rowe. The surgery has continued to offer a super service despite all the recent NHS problems. Many thanks from both of us.
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