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Reviews, get directions and contact details for Garnet Fold Practice

Address: 376 St Helens Rd, Bolton BL3 3RR, UK
Phone: 01204 665588
State: Greater Manchester
City: Bolton
Zip Code: BL3 3RR

opening times

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
It’s definitely the worst GP I had in my entire life. No common sense is applied in this GP. There were so many issues since I moved that I don’t even know where to start. First time GP appointment was like the doctor want me to leave ASAP, she was with her purse in her shoulder the whole consultation. Rudeness is kindness at this GP, the whole crew work like like are were doing a favor for the patients! A shame how the NHS allow this people to work in such important service.
Not very good called in this morning at eight because it opens at eight to the receptionist telling me she hasn't logged on yet I will have to take a seat and wait in my days if you opened at eight you get there ten minutes before so you are logged on and ready for eight and we had a lot more manners
After having a horrible experience at Bolton A&E yesterday Sunday with severe eye pain and waiting for hours without possibility to rest, today I called in for an emergency appointment with GP Monday, which I got. The lady GP was very tactful and understanding, reassuring and did all the checks she could. She provided appropriate treatment and also suggested referral to the eye specialist to check it more properly, which was a huge relief for me, that someone really cared. Always lovely polite and helpful receptionists, very pleased with the practice so far.
Was told I wasn't in the right area to register to GP then when I told them that my other family members that are registered were in the same area as me they turned around and said yeah you can register. Lazy service could have done a 1 min check instead of flat out saying no and two phone calls.
All of the Doctors I see at this surgery are great, good manner about them, succinct when answering your queries and cannot fault them. Previously administrative staff were a problem but the last couple of times I have dealt with them, they have been much better.
They are improving their service quite a bit. The emergency appointments make sure that you can be seen to straight away which used to be hard to come by. Doctor in Consultant Room 3 Male, not too sure of the name was very reassuring and actually seemed to be quite interested in my concerns and didn't just brush them off. Things clearly seem to be running much smoother now and hopefully they can keep on improving as they have been doing so far, a lot more organised.
I am really disappointed with the service received from this surgery with regards to a private health referral. I am lucky enough to have private health care paid for by my employer, I visited the surgery and asked for a referral from my GP due to the long waiting lists on the NHS. I was advised that I would have to pay £20 for the referral letter, this was because patients with private health care clearly have enough money to be able to afford this charge. May I add I do not pay for this my employer does and why assume I have 'enough' money to fund this. This is absolutely disgusting, I have a £150 excess to pay as part of my private health care, I have opted to use my private insurance to get a quicker appointment and not drain the NHS of valuable resource. I pay my tax and NI every month but opted to not use the NHS saving them potentially thousands of pounds in treatment costs to be told that I need to pay £20 for a standard referral letter to not use the NHS. This is absolutely disgusting service, I would like to know if patients using the NHS who are referred to specialists also have to pay this £20 referral charge.
I phoned this morning to make an appointment for a blood test. I was told if you can come at 4 pm today we can fit you in because we have had a cancellation. Brilliant i said. I turned up at 4pm only to be told your appointment is tommorow. I left work early and it cost me my time and money . Not the first time this as happened.
As a parent I am not allowed to make an appointment for my 6 year old son because I am no longer with surgery - absolutely ridiculous!!! Refuse to give medication on repeats as well for my other son who has serious eczema - unacceptable, unprofessional and unethical!!! I had to make an official complaint to NHS England regarding the conduct of staff and doctors at this surgery.
Dr varker is so caring , he's looked after my husband and is always there to answer any questions he has .He's helped him in every way possible and never ever refused him anything he's got our vote
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