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First Vets

  1. Newcastle upon Tyne
  2. Low Fell Veterinary Care

Reviews, get directions and contact details for First Vets

About

"Caring for your pet as we care for our own"

Story

Firstvets has four practices throughout Newcastle upon Tyne, with our Heaton branch on Chillingham Road being our main practice. All of our surgeries offer veterinary care but have varying opening hours (see details below). Please note consultations are by appointment only.

Firstvets offer:-
* Dedicated staff committed to exceptional client care
* A range of nurse clinics
* Clinical staff constantly being updated in the latest veterinary techniques
* Home visits where appropriate
* Practice ambulance
* Parking facilities
* Pet products available in all branches


Surgery branches:-

firstvets Heaton
371 - 375 Chillingham Road
Heaton
Newcastle upon Tyne
NE6 5SB
Phone : 0191 276 1064
Fax : 0191 224 0455
Opening Hours:-
Mon - Fri - 8:00am-7:00pm
Sat - 8:30am-4:00pm
Sun - 9:30am-12:00pm

firstvets Forest Hall
81 Station Road
Forest Hall
Newcastle upon Tyne
NE12 8AQ
Phone : 0191 266 6286
Fax : 0191 270 1544
Opening Hours:-
Mon-Fri - 8:30am-6:30pm
Closed Sat, Sun

firstvets Billy Mill
Lynn House
Lynn Road
Billy Mill
North Shields
Tyne & Wear
NE29 8HL
Phone : 0191 296 4449
Fax : 0191 272 8754
Opening Hours:-
Mon - Fri 8:30am-6.30pm
Sat - 9:00am-12:00pm
Closed Sun

firstvets - White Lion Low Fell
1 Lowreys Lane
Low Fell
Gateshead
NE9 5JB
Phone : 0191 491 5855
Fax : 0191 491 5622
Opening Hours:-
Mon-Fri - 8:30am-6:30pm
Sat - 1:00pm-3:30pm
Closed Sun

firstvets is a trading name of CVS (UK) Limited; a company registered in England and Wales. Registered number: 03777473. Registered office: CVS House, Vinces Road, Diss, Norfolk IP22 4AY





"Here at firstvets we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Pet passports/Animal Health Certificates, Nurse clinics across the wider Newcastle upon Tyne area.We are RCVS accredited as a Small Animal General Practice, welcoming Cats, Dogs, Ferrets, Guinea pigs, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare."
Address: 371 - 375 Chillingham Road, Newcastle upon Tyne NE6 5SB, UK
Phone: 0191 276 1064
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE6 5SB

opening times

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:30 AM – 4:00 PM
Sunday: 9:30 AM – 12:00 PM

Update Info
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Reviews
I go to the heaton branch with my two cats for nearly three years now. All the staff are so lovely and there really good at getting Loki seen too quickly when he flares up. The receptionists are so polite also and really helpful. Prices are reasonable and I trust them with my pets. Recommend definitely!
Fantastic vets with great staff. The vet nurses are especially lovely and I always feel like my guinea pigs are well looked after when I drop them off. Reasonably priced and great treatment. Wouldn't go to any other vet than FirstVets any branch.
My 11 year old dog had an operation to remove a large fatty lump at first vets Heaton and this was followed by 3 follow up visits. On every occasion we were both treated with great friendliness, concern and prompt, efficient service. We were seen on time and the 2 nurses were lovely with my nervous dog, instantly putting her at ease. The vet, Andy, was really good and phoned me after the op to explain all was well. He even popped in to see her on one of my return visits. The receptionists were very pleasant and helpful. All in all a 5 star review is well deserved.
Great service 1st visit there since Low Fell branch closed only a 15min drive there. Lovely vet on her 1st day working there very friendly and welcoming as all the staff were. 10/10
The staff are brilliant, my little daschund had her teeth cleaned, she is very timid and was terrified, they were so lovely with her.. The aftercare is amazing, such kind caring people.. Coco will deffinatly be back for dental checks... A big thanyou to you all x
Do Not use this vets very unprofessional two vets at the same practice given two different information a difference of 6 hundred and 10 Pounds spoke to manager sent emails with no reply wouldn't recommend
Unprofessional manager at this practice and rude receptionist at the Billy Mill branch. I will not be returning to either. I'm sure I'm not the only customer that has been lost due to these people.
VERY bad experience at this vets. Completely broke the law - Unhelpful, accusatory and straight up rude. "Head Vet" Sarah took a phonecall while I was still talking to her at the desk. Does not listen to concerns - completely all about profit. AVOID!!
I called twice for my guinea to be seen as he had blood in his urine and I suspected an UTI. Been told they might squeeze me in then asked if I was registered with them: it was the first time I needed a vet so I said no and straight away I had the "Oh, the vets are very busy at the moment you know so you might want to try and ring other vets in the area!". I understand if people registered with them have priority but it sounds like they didn't even tried to help!
Compassionate caring and very dignified in our dog having to be put to rest
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First Vets map

Directions to First Vets with public transportation

Chillingham Road-Biddlestone Road 90 meters
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Chillingham Road-Farnley Road 140 meters
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Chillingham Road-Cartington Terrace 150 meters
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Chillingham Road-Norwood Avenue 190 meters
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Stephenson Road-Chillingham Road 230 meters
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