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F.Hinds the Jewellers

  1. Cirencester
  2. Northleach Jewelry Store

Reviews, get directions and contact details for F.Hinds the Jewellers

F.Hinds the Jewellers
Address: 6A Cricklade St, Cirencester GL7 1JH, UK
Phone: 01285 653344
State: Gloucestershire
City: Cirencester
Zip Code: GL7 1JH

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

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Reviews
Avoid! Please please avoid! They do not respect customers and will try and put the blame on anyone but themselves and will not to do anything to help you. They will also take a very very long time to actually get back to you regarding any issues. I took my white gold engagement ring to F.hinds in Cirencester to be resized, I asked if my ring could be resized or not and they assured me it could be so I went for it as they are supposedly the ones who know, I put my trust in their experience, what a massive mistake. Shortly after getting my ring back you could see the join on the shank and then it broke along this line, I instantly took it back to them and they repaired it free of charge, so I gave them a chance to fix it. Was supposed to take a week, but I never heard anything so had to chase it a number of times, about 3 weeks later I got my ring back, looked fine so took it. A few months later the line at the join appeared again, it then broke again along the line. I took it back again, this time however apparently it was my fault, altrhough it broke in a dead straight line along the join. As their repairer said it was my fault they then sent it to their customer service department, which took a about a month to get back to me. So apparently it was my fault and there was a fault with the ring being porous and I should take it back to where it was originally bought from, even though the ring was fine before I took it to them. They offered me my money back that I paid for getting it resized, which is something, but now I have a totally unuseable or sellable ring and the staff and manager of the branch have been very unhelpful and rude during the process which has been going on for nearly a year now. Go somewhere decent, they will treat you like dirt and waste your time and money. I regret the day I walked in there and now my engagement ring is useless, they have no compassion. AVOID! I would give minus stars if I could!
7 years ago (23-01-2018)
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