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Reviews, get directions and contact details for Express Taxis

Address: 74 Russel St, Falkirk FK2 7HP, UK
Phone: 01324 556666
State: Falkirk
City: Falkirk
Zip Code: FK2 7HP


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Reviews
Absolutely DISGUSTED with #expresstaxi. Called to book a taxi for 6 people and 3 dogs for tonight. They confirmed and said that was not problem. This evening they didn't bother showing, when I called to check I was told the booking was cancelled by the owner and no notification was given. We are now stranded in Grangemouth. WILL NEVER USE EXPRESS TAXIS OR TOA EVER AGAIN. MERRY CHRISTMAS. They don't even deserve 1 star.
Before I go any further, I've never had an issue with any of the drivers, they're all lovely. The people on the other end of the phone however, lack logic... 1am week night arrived in at falkirk high station, phoned to ask for a taxi and was told there was none, I explained I'm alone, 21 year old female and I would really appreciate if they could get a taxi up to me whenever possible and was told they would not be sending one to the station. My mum had to phone a taxi to the house to get in it to ask the driver to come and collect me, driver was as confused as we were. Tonight I've phoned express taxis to the station for 2 cars was told it would be an hours wait, called back and asked for 2 cars to the woodside inn less than 0.5 miles down the road arrived within 10 minutes.... where's the logic?
Friends of mine booked two taxis around 18.30, Saturday 3rd Dec to go from Linlithgow Station to Bo'ness. Both taxis were cancelled without any notification, they weren't told until they called back. An absolute disgrace, they ended up late for a show they had booked despite arriving in Linlithgow in plenty of time. Shameful way to treat customers. Will never use or recommend again.
Our taxis were also cancelled w/o warning me and a friend were left out and had to walk to the train station beyond drunk! We were fine but that isn't the point, you Try and go out safely, but the taxis are the ones to let you down?
Friend left phone in taxi .only found this out when I called,was told phone would be dropped off was easier to drop to me than at friends due to distance When taxi driver phoned he then told me he was going to meter it and I would be charged. I said I wasn’t prepared to do this and was told” well it’s company policy and other people don’t have a problem with it” I asked if I could simply pick it up at their officeI know plenty of people who have left stuff in taxis and other companies have been perfectly happy to do this but was told this was not allowed so,as a compromise ,it was agreed I could pick it up from the police station . I feel this policy is extremely immoral as a lot of custom will be from people who are drinking and can’t drive therefore they are essentially being charged twice .
Call handler extremely rude when you call and cuts the call short. Taxi’s always over 20+ minutes late. Would not recommend this unreliable service.
Taxi was 15 min late on a pre booked taxi. Missed my £150 train to London. Booked the taxi 25 min prior to my train was due to leave over 2 hours before I was due to leave. taxi arrived 15 min after the booking time and taxi driver stopped twice to talk to people in the street thus making me late for my train.
Just ordered a taxi on the app from my friends house to go home, waited outside the house only to have the driver speed past a couple of times before cancelling the ride, even after we tried to wave him down.
The app and the wait times are the worst along with prices on the higher side. Would definitely use other businesses before them.
Wouldn't use them again, put in a complaint and it's just excuses
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Directions to Express Taxis with public transportation


Grahamston Dalderse Avenue 130 meters
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6
6A
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F14
Grahamston Campfield Street 170 meters
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6A
7
8
F14
Towers Court 220 meters
F14
John Street 350 meters
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6A
7
8
Central Retail Park 380 meters
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6
6A
7
8
F14
F16
X37

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