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Experian

  1. London
  2. London Professional Services

Reviews, get directions and contact details for Experian

Address: Bain House 16 Connaught Place , London W2 2EP, XGL, GB
Phone: 020 7664 1000
State: XGL
City: London
Zip Code: W2 2EP

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Reviews
Worst company ever. We hired them for their service to have access to credit data in homevest.io . When we tried to use their service the API responded with 401 with the keys they offered. We reached out to request support and no one answered. After many emails back and forth they told us there is a problem with their email servers and our requests were lost -hence they did nothing. This is one of the worst companies i've ever dealt with. They should get negative stars not 1 star but google does not have it.
Horrible company. My score in different platforms such clear score is excellent but in this platform is below 500 points. I tried to communicate with them no luck , i paid subscription fees to know in which base my score is like that as i am high rank salary since 5 years . Really disappointed. Seem this companies all of them money by subscription . Uk need to change this system , really unfair that all banks dealing with this kind of companies !! They simply will screw you.
Financial sharks and corruption, this agency shouldn't be allowed to mislead consumers.
A company with average credibility. I have never received a reply to the e-mails sent regarding my points account. Everything is paid on time, no arrears and the results are falling. Spoofing on a paid subscription to increase your creditworthiness.
If I can give zero stars that would be it for making this review, I had to reluctantly use Experian over the years and so shocking how consistently they mess up simple requests and errors on my account, raising disputes which I didn't request and appalling customer service very cowboyish , I lack confidence in dealing with them again they create more problems and headaches that resolution Best to use keep it simple as possible and don't deal direct with their customer service, unless you like merry go rounds Be warned
Application # 3498249 I lost a potential job because of this incompetent company. And all I needed was a DBS check. Time and again they kept rejecting my proof of address documents citing that it didn't have an issue date when it's clearly mentioned at the top of the document. I literally sent them my BRP letter I got from the home office posted to my address and they rejected it. And the worst part is for the past two months I have been emailing them to at least tell me what the issue was and they are so shameless that they cometely ignored it. I am just a recently graduated international student, and a job like this is precious to me. These people have no heart whatsoever.
They have been ok with me, but it’s the lenders that are holding them back from correcting errors. They are slow and if you need something changed quickly, forget it as with all credit referencing agencies they are not in a hurry. The longer they drag a dispute the more money they make from you. Best is for everyone to contact the governing body/ FCA?
Experian's computer crashed when trying to work on my credit. The phone number given after the crash goes to an AI that can't help and eventually hangs up on me if I say "representative" enough times. Experian please help me get a human to fix my problem. Update - four months later and I have not heard back from anyone at Experian. Experian please help - I need to be able to unfreeze my credit.
Cannot speak to a person. Diverted to an automated system which does not understand or works properly
Obviously don’t have a clue, the data they hold on me is completely incorrect. And you would think that a company like Experian wouldn’t fail in so many areas. Not only that, they’re an analogue company living in a digital age. Any other company can provide a credit report in minutes whereas Experian use forms and post and takes seven days
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