Europcar London Enfield

Reviews, get directions and contact details for Europcar London Enfield

Address: 428 Hertford Rd, Enfield EN3 5QS, UK

Phone: 0371 384 5913

Website

State: Greater London

City: Enfield

Zip Code: EN3 5QS

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Never Pick Up The Phone, Wasting Your Time & Money. Staffs Walking Around Like Bunch Zombies ‍ And Not Doing Anything To Help You or Customers. 0 Star Review ! Disgrace

Fantastic experience.  Customer service was exemplary from all staff. K&T were especially helpful and made my experience easy and stress free. I would definitely recommend this branch. Thank you for a pleasant and positive experience. Which makes a change!!nAlthough my initial experience was good. I have to express my disappointment with returning.  Firstly I can categorically agree that this branch doesn't answer the phone and also do not return calls. Secondly being told a specific price and then charged more than what you were told I can confirm has been my experience too. It's such a shame. I will now not be using or recommending this company.

Europcar as saved my plans. I previously book a van on enterprise and when I went for the collection there was no van available.nI then call europcar and one of the guys on the reception take absolutely care of me from start to finish. Very quick paperwork on collection and return of the vehicle. Thanks guys for the help. Highly recommend

Do not book this place if you want reliable bookings.nnI had a 1-day large-van hire with this place booked a week in advance. I made plans and spent money around this booking.nnYet the day before - only an hour before their closing - I received a phone call where I was told that my booking would be cancelled as I allegedly would not qualify for their van due to my age 25 years. This is despite their website making it clear that I met the minimum age for this and also qualified for their young-drivers surcharge.nnOnly after pressing on this, did the caller eventually concede that the real reason behind the call was because they had overbooked and the van would not be ready on time. From this call and a voicemail I received one hour before the call, I heard conflicting information about when the van would be ready, including 2pm, which would have severely disrupted my plans.nnI appreciate that sometimes these moments can happen but this was handled terribly and the customer service was incredibly poor. The lying I perceived at the start of the call makes it difficult to trust any commitments they give. So I eventually cancelled and went to another place.nnHad they been upfront with me on the reason for my cancellation and given me a couple days notice, the experience would’ve been much better.nnI cannot comment on how their actual hire service is as I had my booking was cancelled. But based on their low rating, the other reviews and my own limited experience, I cannot imagine the rest of the experience would be much better.nnTo anyone considering this place, I would instead recommend going to the nearby Enterprise Enfield Brimsdown. With them, I managed to secure a last-minute booking which saved my original plans and the money I spent on that plan. Not only did they let me book last-minute, but the whole experience was fantastic as well, with professional customer service and no problems encountered

Be very careful and try not to rent a car from this company at all. As soon as you give them your bank details for the deposit, when you return the car, they will withdraw money from your account without your permission. When you find out, you will realize they took the money with ridiculous excuses.stay away from this company if you are not looking for trouble......

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Europcar London Enfield

Reviews, get directions and contact details for Europcar London Enfield

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