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Europcar Dover

  1. Dover
  2. Dover Car Rental

Reviews, get directions and contact details for Europcar Dover

Europcar Dover
Address: 116 Snargate St, Dover CT17 9DA, UK
Phone: 0371 384 3490
State: Kent
City: Dover
Zip Code: CT17 9DA

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

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related searches: Car hire Dover, Hertz Dover, Europcar Dover opening times, Enterprise dover, Car hire delivered to your door, Van hire Dover UK, Europcar group UK greenway, Europcar UK contact
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Reviews
Overall ...good...the staff on the telephones (particulary the Bulgarian guy!) are amazing...helpful and kind and efficient!
7 years ago (08-05-2018)
Tried to look for a luxury car on thier web site, went to luxury cars section (as any normal person would) then typed in Dover as my area and it says this area is not fround. I drive past the shop every day! Got someone on live chat who confused things even further - when I asked if we could start from the beginning he cut me off, every other web site is simple! Not a reflection on this store in prticular but on Europcar in genral.
7 years ago (13-02-2018)
They've made a complete mess of my reservation. I reserved over a month ago to be delivered to my address. This morning I got an email to say that the pickup point was Dover. On the website my reservation shows the delivery point as my address, but the price is reduced due to them not delivering it. I called them and at their call centre it stills shows up as being delivered to my address at the full price. So now I've got no idea what's going on. Do I go down to Dover to collect it, or are they delivering it? Utterly hopeless.
8 years ago (31-07-2017)
Very poor customer service. When picking up the car, I had to wait for 20 minutes before anyone even came to see us, we wondered if they were even meant to be open. Then another 10 minutes before we could even start processing the rental agreement. When dropping off the car, I again waited 15 minutes before anyone saw me, and all this while there seem to be 2 or 3 people out the back not bothering to come and help. Very poor. I even waited 20 minutes on the phone to them trying to get my sunglasses which I'd left in the car, before anyone even answered the phone! Absolute shambles. I strongly recommend anywhere else.
9 years ago (30-08-2016)
Disgusting service, total waste of time the manager of the branch is a liar, sends out cars that he knows full well are not fit to be driven , the guys who turn up try to get you to sign quickly and refuse to log any damage to the cars theyhave your card details and WILL take money without your knowledge only reason I have put 1 star was to post this review PLEASE STAY CLEAR UNLESS YOU WANT NOTHING BUT LIES , TROUBLE , AND YOUR MONEY TAKEN FROM YOUR BANK ACCOUNT !!!!!!
8 years ago (17-08-2017)
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