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Reviews, get directions and contact details for Essentials

Essentials
"Essential Jewellery is a family-owned and family-run retailer, comprising 7 high-street stores across the south of the UK and an online store, specialising in sterling silver, including modern, classic and unique designs as well as semi-precious stones and shell. In our stores, we also offer a range of fashion jewellery and accessories. Started in 1990, our core focus has been to offer great quality at affordable prices, without the typical mark ups of most jewellers."
Address: West Quay Shopping Centre , Southampton SO15 1QB, STH, GB
Phone: 023 8033 2477
State: STH
City: Southampton
Zip Code: SO15 1QB

opening times

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-19:00
Sunday: 11:00-17:00


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Reviews
I had excellent customer service from Jacqui at essential Southampton, West Quay. My necklace broke and I contacted the store as I don't live in Southampton and a replacement was sent straight away! Jacqui was quick with her responses to my email and kind at all times, she has excellent customer service skills. The best customer service I have ever recieved! Thank you again.
Came in today 11/09/23 to purchase a ring for my mum. The customer service was beyond incredible as we were served by India who sized a ring for my mum and provided constant helpful input of different ring sizes to try resulting in us purchasing 2 rings and being satisfied with the products. India went above and beyond for the customers and I was genuinely taken aback by her level of professionalism. Quality worker they have here.
Love this shop. Good choice of silver jewellery at great prices. Friendly customer service.
Great service from lovely staff.....helped us with our purchases, excellent. Great example of how distancing disciplines can work. Staff exceptional and very helpful ...well done
Very friendly and helpful service with honest advice. Reasonably priced, good quality silver jewellery with lovely scarves and bags. I never leave without buying something
Always enjoy visiting essential jewellers. Reasonably priced and beautiful pieces. Staff professional, friendly and helpful.
Caroline was super lovely and helpful when we visited today! Helped us pick out a necklace and was very helpful about a broken item. Would thoroughly recommend this store!
Lovely shop selling sterling silver and white metal jewelry, scarves, bags etc. Happy caring staff and nothing was too much trouble. Will definitely go back.
Very friendly staff ..shop was amazing lots of gorgeous sterling silver jewellery
My favourite shop in Portsmouth- now closed The go to shop for gifts for all occasions. Am heartbroken Is there an online mail order anywhere for Essentials?
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