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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: 29 Lutterworth Rd, Leicester LE2 8PH, UK
Phone: 0116 244 0808
State: Leicester
City: Leicester
Zip Code: LE2 8PH

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
First time hiring a car, and I’m happy to say the service was absolutely fantastic from start to finish. The staff at this branch were super friendly, welcoming, and incredibly helpful. They came out to the car with an iPad and a payment device, making the whole process quick and hassle-free.nnAn absolutely first-class experience — great value for money and I would definitely highly recommend this company.
I use the Narborough Road branch regularly and never had any issues whatsoever. Nikita and the team are always friendly and welcoming. I requested a specific type of vehicle with minimal notice during the Xmas holiday period and they still delivered. 10/10 for service will definitely be back again.
Highly convenient and hassle-free experience.nnDid the reservation online. Entire process was impressively smooth—both vehicle collection and return took less than five minutes. The car was in excellent condition, with only 5000 miles on the meter, which made for a comfortable and reliable drive. Upon return, I noticed a minor surface mark and pointed it out. The staff reassured me that it hadn’t affected the paintwork, so there was no issue at all. I truly appreciated their professionalism and transparency.nI would highly recommend this service to anyone looking for a stress-free rental experience.
Incredible team: knowledgeable, efficient, superb communication and everyone in branch happy to go the extra mile. As a customer I felt incredibly valued and great selection of cars. Can't wait to use their services again. Nikita has a very bright future ahead of her.
Extremely Poor Experience – Never AgainnnAbsolutely disappointed with Enterprise Car & Van Hire.nnI booked a Ford Tourneo for a family trip with an infant from Leicester to Scotland for 3 days, starting this morning. Instead, they handed us a Renault van that is completely unsuitable for a long journey.nnThe vehicle has constant loud noises, bad wheel alignment, and the rear cabin heater doesn’t work properly — which is unacceptable when travelling long distance with family with an infant. We are already on the road and dealing with a vehicle that feels uncomfortable and unsafe.nnThis is not what I booked, not what I paid for, and not the standard I expected. A family trip has been ruined due to poor vehicle quality and careless service.nnI will never choose Enterprise again, and I would strongly advise others to think twice before renting from them — especially for long journeys.nnEnterprise needs to contact us urgently and provide a proper replacement.
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