Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Address: 131 Seagate, Dundee DD1 2HW, UK

Phone: 01382 205040

Website

State: Dundee City

City: Dundee

Zip Code: DD1 2HW

opening times

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: 10:00 AM – 3:00 PM

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Reviews

We had booked a vehicle with a competitor 9 months in advance of our trip.  We arrived to find that all they had available was a 10 person "cargo" van.  The staff there were absolutely unhelpful.  We walked up the street to Enterprise and although all their vehicles were spoken for, Stephen and Chloe phoned around and kept trying different avenues until in a short period of time, they had us a suitable vehicle that served us well for the next 23 days.  Stephen and Chloe were understanding, professional, kind and funny which enhanced our experience tremendously.  We cant say enough about them as well as their manager all of whom came up with creative solutions to help us.
We highly recommend these folks and the Dundee office and will be using Enterprise Rent-A-Car from now on. With thanks and appreciation to Stephen, Chloe and the rest of the team at Dundee Enterprise Rent-A-Car!!!!  Warm Regards, Steve and Sher

 7 years ago (27-09-2017)

It could not have been easier and the helpfulness and friendliness of the young woman who served me made me leave feeling better about the world.

 7 years ago (08-02-2018)

What a very unpleasant experience.. This morning I decided to rent a car with enterprise so I looked on the agency 's website to check the car availability. There was an available car so I booked it and I received the confirmation email. Unexpectedly when I and my family got to the shop, a young man that  worked there claimed there weren't no available cars. The enterprise car park was full of cars so we asked for explanation;consequently  another clerk woman was very unpolite telling us that there were no available cars despite of the email of confirmation. In addition to this they also told us that there weren't any others opened car rental shops near there. It was false as we found Arnold Clark which was 4 minute far from there. I advice strongly against enterprise rent a car.

 7 years ago (08-10-2017)

My son and I were picked up from Dundee station by Marta, she was very pleasant and welcoming. The overall customer service was excellent, they did offer me a free upgrade but accommodated my request for a small car. Also dropped me back to the station. Very easy and will happily use them again in the future.

 7 years ago (02-07-2017)

I rented a van from here last weekend because I left my booking until last minute. Beware the ridiculously high insurance excess (>£1000) in case of accident if you decide against additional cover. The staff will try to pressure you into buying excess cover which reduces own contribution to £200 in case of damage (still very high if you ask me) and attempt to scare you into submission with horror stories of damaged tires and the like. All in all not a very pleasant experience as I was worried about damaging the vehicle for most of my journey. Other than that I did not have any issues with pick-up and drop-off and the vehicle was in good condition (although quite dirty). I'll be better organised next time and go back to renting from Arnold Clark.

 7 years ago (31-10-2017)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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