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Edwins Bathrooms

  1. London
  2. London Building Supplies

Reviews, get directions and contact details for Edwins Bathrooms

Edwins Bathrooms

About

Supplying everything you need for all of your bathroom, plumbing & heating needs, whatever your style or budget.

Address: 17 19 21 & 26 All Saints Road Notting Hill , London W11 1HA, XGL, GB
Phone: 020 7221 3550
State: XGL
City: London
Zip Code: W11 1HA

opening times

Monday: 07:30-17:00
Tuesday: 07:30-17:00
Wednesday: 07:30-17:00
Thursday: 07:30-17:00
Friday: 07:30-17:00
Saturday: 09:00-16:00

Update Info

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Reviews
Extremely good customer service from our contact - Andrew. He really went out of his way to help our bathroom project go as well as it did. Most importantly, when there were issues, he jumped on the problem to find solutions to them straight away. We will definitely work with him again if we do another bathroom project and would recommend him and Edwins Bathrooms.
Danni and dean are fantastic. Great organisation. Have been ordering all our bathrooms from them for 7/8 years now. Could not recommend more. Ed
Amazing service and very knowledgeable staff.
Great high end sanitary ware. Our company contact is Tyrone - very helpful and knows his stuff!
Loved this place. First the guys Ty and Raf are fabulous plus of course being really helpful. Full of excellent choices to choose from. I shall be back soon guys. From Caroline in Kensington
What an amazing shop! Not only are the products of great quality, the service is the best I've had! I walked in with a difficult order a basin of a very specific size and Raf went through such effort to find it for me, I ended up buying the rest of the bathroom from him as well. I was a difficult client, knowing exactly what I wanted and Raf spent hours trying to find the finishes I required. He really knows his stuff and he got it all in on time and on budget. I could not recommend this shop enough, this is what customer service should look like!
Have had a very positive experience with Edwins Bathrooms. Lee Matthews worked very patiently with me, making sure that as non-plumber/building professional, everything was sorted out to suit both budget and requirements. Quite a few emails went back and forth and one visit in person to spend time going over, what was for me a complicated order. On every occasion, Lee was an absolute pleasure to deal with and was endlessly patient with me. We sorted out 4 bathroom's worth of fixtures and fittings, which are of a very good quality, at a what my husband and I feel is a very reasonable price. I wouldn't hesitate to use them, should we ever be doing a large renovation again. I would also recommend them to anyone else who is undertaking a renovation and wants quality supplies, with expert help and advice.
Edwins Bathrooms supplied the fittings for a full renovation at my home in May 2018. The experience started positively in their Notting Hill showroom, with helpful staff and a great selection of products. The brands which they carry are stylish and of very high quality. The reason for only giving a 3 out of 5 rating is my experience of their after sales services. In a word: sloppy and unprofessional. An item was delivered with parts missing. I returned the item to Edwins, who reassured me they'd get a replacement. When the replacement comes, it turns out to be the SAME item which still had parts missing. Nobody in the shop bothered to check what was being sent out to me, resulting in a lot of wasted time. Another unit was damaged in delivery, but this wasn't noticed at the time. When I opened the box and discovered a broken panel, Edwins refused to replace it for free and charged me £50 for a new part. When this new panel came, it had a broken light. So I paid extra money to replace a broken part which was replaced by another broken part....
Generally positive and pleasant experience with some minor setbacks. I had ordered a new shower enclosure comprising of two sections. The delivery of which had been SUPER efficient as it happened just before Xmas. Unfortunately, due to the human error, the re-order had to be made where the original product was collected for Refund and a new product what been re-ordered and had to be re-delivered, the logistics of which also happened very Promptly. The setback was as I waited just little short of two months with occasional 'update on the issue' for my Refund before contacting Citizens Advice Bureau on the ground of Breach of Contract. So I got finally Refunded by the Edwins. My advice: Know your Consumer Rights and before entering into any reciprocal agreement / contract ask for the Written Refund Policy and had it Signed.
Excellent service and attention. Great value on top brands. Nothing was too much trouble. Their London show rooms are beautiful and staff really helpful and knowledgeable . Wish all my refurbishment was this easy.
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