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Eddisons

  1. Leeds
  2. Knottingley Real Estate Agency

Reviews, get directions and contact details for Eddisons

Address: Toronto Square, Toronto St, Leeds LS1 2HJ, UK
Phone: 0113 243 0101
State: West Yorkshire
City: Leeds
Zip Code: LS1 2HJ

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Great communication throughout and very knowledgeable. My overall experience with the team has been a pleasant one. Thank you.
7 years ago (11-04-2018)
Couldn't have asked for a better service. A great experience throughout the whole process.
7 years ago (05-03-2018)
This review system won't let me give a place 0 stars, but if I could I would. Their customer service is despicable. I've had quite possibly the worst customer service experience of my life with Eddisons. The thing is, its not hard to provide good customer service. It's something a monkey could provide.... As a tenant I raised several problems with the apartment, none of which were resolved. I was actually asked if I could cover some repairs on my insurance for one instance as the landlord refused to pay, as they didn't personally cause the damage. (This was accidental damage to a hob, caused through no fault of my own and property that comes as part of the furnishings) I advised them that as the damage was accidental I would be more than happy to pay half of the costs. Yet the landlord wouldn't agree to this either. The last email I sent regarding this was over four weeks ago....I'm still waiting for a response back from them and my tenancy ends on the 23rd of this month. I also advised them that the mattress needed replacing. I got one email asking me to take some pictures, after i sent these I haven't heard anything back from them. Additionally, I asked for a reference for my new landlord, which they charged me 15 pounds....nearly a week has passed and they still haven't sent the information over. My new tenancy starts on Monday and Eddisons are closed on a weekend....go figure? The funny thing is, I was sent a renewal document during the above period. Of course I replied promptly to inform them I wouldn't be renewing my tenancy....yet again I have had no further correspondence (via email or telephone) other than an automated receipt. I've been a tenant with Eddisons coming up to 3 years now. It feels as though they put an charge on everything that requires them to do anything, even if it is only a small amount of effort. Then they still don't follow through with it. Even after I have always paid my rent on time and generally been a good tenant. After what appeared to be an exceptional letting agent. I am left feeling exhausted and thoroughly disappointed with the service I have been given over the course of my tenancy. Avoid this place......seriously....keep well away.
10 years ago (12-03-2016)
I was worried that we wouldn't find anywhere to live in Leeds but that all changed when we contacted Eddisons; they were quick to understand our criteria and provided a great service from start to finish. We now have a lovely waterside apartment at a really great price too! Would recommend x
10 years ago (26-10-2015)
Probably the worst company I've ever dealt with. I would not recommend them at all! In fact, avoid at all costs! We moved into a supposedly newly refurbished apartment. However a week after we moved in they had workmen round to "finish off painting the ceiling". This was a lie. They were patching up a shoddily built ceiling in which cheap materials were poorly used and were not fit for purpose. We moved in with half the lights out, heaters not working, window seals damaged letting in draughts constantly, and not to mention the 1 hour late attendance of the letting agent the day we first viewed the place! Having reported the issues above in Feb when we moved in, it is now December and none of these issues were ever sorted despite numerous attempts. We also had a ceiling that flooded during the recent bad weather, and came through the lights and down to all the main electrics in the room. This was the front room and the main living area. They spent 4 weeks putting us off (When we finally got through to them, which let me tell you, it's easier to walk up Mt. Everest blindfolded). They told us it was fixed. The same week, more bad rain, more leaking. We got the concierge to come out the next day (Sunday morning - he's about the only half decent thing about the place sometimes) and he managed to put his fingers straight through the plaster in the ceiling displaying its poor quality. He also found the water had been in contact with the electrics and the lights had melted into the main power in the ceiling, which is literally a danger to life. Add to that them telling us to turn off all electrics in the room, so lights, heater, entertainment etc over the wet weekend until they'd fix it, was not impressed at all. Least of all when I have a 7 month pregnant girlfriend living in a home like that. We have told them to stuff their renewal and cannot wait to leave. Avoid at all costs
10 years ago (15-12-2015)
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