Reviews, get directions and contact details for Dunelm
"Dunelm is a leading homewares company dedicated to helping everyone create a home they love. For over 40 years they've brought together great value and expert knowledge to create a wide range of beautiful and practical products. From everything that makes your home tick to everything that makes it feel uniquely yours, Dunelm makes it easy to shop bedding, furniture, curtains, blinds, rugs, lighting, home decor, kitchenware, and more, with over 170 stores nationwide. In store or online you'll find something for every style, from classic designs to the latest trends, or let Dunelm's experts create something extra special just for you with their bespoke Made To Measure curtains, blinds, or lamp shades and Made To Order upholstery services."
Large carpark including disabled. This store has a large selection of household goods which are all well laid out. The staff here are very friendly and helpful.There is also a nice restaurant located inside the store for refreshments. Most things you need for the house are available here
Good quality furniture, and homewares! Always enjoy shopping here, so much choice. A cafe inside, free car park.
Good quality material with lots of item's.
The cafe staff are very helpful and the soup and cake are delicious however having the air con and fans running at full pelt all day makes it a very cold/unwelcoming and uncomfortable place to enjoy a meal. After asking the staff if they could turn it off they said that only head office has the control to do that. Very sad situation
I will give the cafe a 2 star , as I feel the staff are not friendly and they very unfair to the food options, they don’t serve any baps after 12pm I was waiting to be served, waited for 10 minutes before it got to 12pm, I also feel like it’s not child friendly I will not be going there again the food isn’t great either.
Had a few issues with a click and collect order - kept sending the wrong product. In store staff were fab , realised product was barcoded wrong and searched their stockroom for the product I wanted. Faultless refund for wrong product and one happy customer
Absolutely horrible level of service. Offered, then failed to provide an e-receipt, then refused an exchange as the receipt that was never given was required! For like for like, current stock, fully retail packaged item! Crazy process. Better service literally anywhere else. Prices also a rip off. Same stock next door in B&M with different stickers. Won't be returning after years of customer loyalty.
Good store, well stocked. We purchased through click and collect a small rug for the living room in front of the log burner. Got a text 10 minutes later to say it was ready for collection. Easy collection process. All in all good service.
Great range of products. Excellent lighting section. Prices are fair and good discounts are available on selected products. Friendly and helpful staff.
Unable to return a faulty item as I didn't have the receipt, even though the transaction was within 28 days and I had proof via my credit card statement. The girl at the till basically said you can't without your receipt yet by law the following is applicable so the staff clearly need training or the policy updating: "If your goods are faulty and you don't have the receipt, you still have the right to a repair, refund or replacement as under the Consumer Rights Act. You just need to show proof of payment, such as a bank statement with the transaction on it."
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