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Reviews, get directions and contact details for Dudley Council Housing Services

Dudley Council Housing Services
Address: Harbour Buildings Waterfront West, Dudley Rd, Brierley Hill DY5 1LN, UK
Phone: 0300 555 2345
State: West Midlands
City: Brierley Hill
Zip Code: DY5 1LN

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Absolute joke of a company!! I'll cut the story short. My stepdad passed away in May last I was currently living at the property paying rent and council tax on time you know as I actually work! I received a letter on the 7th of December Hand delivered saying i need to be out by the 9th of January which I moved out on the 30th of December now I received a email of the housing manager Phil bertie on the 16th January saying basically there lawyer team has messed up and they was a very high possibility I could take over the tenancy.... Absolute joke! Also I shall put this in here I had a meeting on the 13th July and I was reassured everything would go smooth sailing and after 5 months of chasing and no reply I received the letter saying I need to get out. Dudley council you might want to look after your tenants who actually work for a living!!
I been on council list since 2016 and bidding Evey week and council is say they carnt offer me anything what ridiculous service been offered by Dudley council and they keep add different stories when I phone them or I get told person who's in charge of ur case is on holiday he only works 1 day a month what a ridiculous service
Well the council had my mom’s bungalow scaffolded on 3 sides for work to be done on one side to remove some asbestos from the verge. What a waste of council tax money. They removed the asbestos and the contractor has left the roof joists exposed with plenty of holes for bees and wasps to gain entry to build nests. Even small birds and definitely mice would be able to gain entry. The scaffolding was removed but I’ve complained and the council has sent inspectors who’ve visited and the scaffolding has to go back up and will cost another small fortune to finish the works off. I hope these contractors will be held to account and made to pay for the money that has been wasted by us the council tax payers.
I had a property in Central drive lower Gornal I had mould and water running out of the plug sockets my son almost got electrocuted. Dudle council are unreliable and there work is shocking if you want work doing don't rely on Dudley council I had my property for 4 years and still have the same issue even tho I complained time and time again they even tried to accuse me for living in the property enough as I work away and I am with the Armed forces. I have now give my property up and decide to save for 3 years for a mortgage.
Me daughter has a flat in Rainbow st Coseley on moving in one of the electrical sockets didn't work.the council would not replace!! The plastering is very poor.doors do not it correctly.pipes in the kitchen not covered.thermostate loose on the wall You may say ask the council no response She just wanted to move in
They are very bad. See this building with full of construction fraud, and completely rotten.
Been waiting for them to repair the garage door on the garage we rent. Don't know what the problem is but we are still paying rent on something we can't confidently use so this needs sorting!!! Can't believe it hasn't been done yet!!!!!!!!!
Had a great experience with asb team.Amazing support, great service. Thank you
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