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Dr P Staten - the Red House Surgery

  1. Milton Keynes
  2. Bletchley Doctor

Reviews, get directions and contact details for Dr P Staten - the Red House Surgery

Address: Red House Surgery, 241 Queensway, Bletchley, Milton Keynes MK2 2EH, UK
Phone: 01908 375111
State: Milton Keynes
City: Milton Keynes
Zip Code: MK2 2EH

opening times

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Very good surgery in general. Recepcionists and nurses are very nice, understanding and helpful. The only reason I'm giving 4 stars instead of 5 is my awful experience today with Dr. Amina Rahman. I had an appointment with her today to discuss my blood test results and when she saw I actually had questions about the results, she told me my appointment was not for that. She only wanted to prescribe me medication. I understand we need to treat the symptoms but for me as a patient is important to understand the cause. She didn't seem to care, so she spent most of my consultation explaining to me what her time was or wasn't for rather than being an actual doctor and explaining things to their patient. Perhaps she had better things to do, despite it was my consultation time... Really bad experience today, so I hope I never have to deal with her again.
My visit to Red House Surgery for a blood test today was excellent. Emma Barne, who handled my appointment, was not only friendly but also skillfully took blood samples with minimal discomfort. The overall efficiency of the surgery's team members added to a positive experience.
Been using red house since I was a child and have been using it for my family but will be looking to change as its impossible to get an appointment. Just stood in line waiting for them to open to be told 5 mins later no appointments for the whole day what a waste
Whenever I hear people complaining about their GP surgery, I count my blessings. I have been with the Red House practice for almost 50 years and cannot praise them highly enough. The doctors are amazing and very reassuring always dealing with any situation with the attitude that you as a patient do matter. The nurses also, I have always found them to be helpful, friendly and take good care of you. The receptionists are always available to help with whatever the situation. I just explain to them and they are always efficient in getting me the help and appointment if needed. If they cant help at the time they will always call back with the answer. It is not every time I am ill that I need to see a doctor sometimes just reassuring advice but whichever I always get the help I need. So a massive thank you to all at The Red House Surgery in Queensway Bletchley, I don't know what I would do without you.
I have been with the Redhouse for over 20 years. Some staff are rude but the majority of staff are fantastic. From Doctors, nurses, blood test staff to receptionists. I have recently had to go to and telephone surgery due to a TIA. Staff have been very helpful. Only the odd receptionist is not helpful. But they cannot give you an appointment that's not there.
It is awful that as of today 5th of October the first available appointment is the 14th of November. It is just crazy, unfair and should be illegal. Update: When you actually get an appointment the staff is kind and nice. It is just a pity the long wait for the appointments.
Been a patient here for just over 20 years and having had experience of attending another local surgery earlier this year consider myself very lucky. Don't recognise my surgery in some of these reviews. The staff are helpful and welcoming when working in often difficult circumstances especially this year. Yes, it can be difficult to get through on the phone sometimes but I consider this is an problem wherever you are with people anxious to obtain appointments first thing in the morning. Doctors are great, they still come to call you into their rooms, no impersonal automated system. Great range of support services as well when you don't always require a GP. Red House has always been great when I needed them, it is the care that counts but I fund the quirky building quite comforting as well.
Incredibly tricky to get an appointment; your options are: call every morning and hope often almost an hour wait time to be told that theyve all gone! Or wait 3+ weeks. Really depends which Receptionist you get, some are friendly and sympathetic, others are... not!! If you have a choice, I'd look elsewhere. Doctors are generally decent and doing their best within the system!
Red House Surgery, a local surgery with a community service, wonderful, and welcoming to anyone, making you feel at home. Lovey nurses and doctors always there to help in whichever way they can. Highly recommended.
I have been a patient at this surgery for a number of years now, in general the surgery has been fantastic from the receptionists, doctors & nurses. Thank you red house, you do a fantastic job.
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