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Dominos Pizza

  1. Cheadle
  2. Cheadle Takeaway & Fast Food
  3. Cheadle Pizza

Reviews, get directions and contact details for Dominos Pizza

About

Whether it's food, fun or a cheeky deal, like us and we will deliver Greatness!

Address: 136a Turves Road , Cheadle SK8 6AW, XGM, GB
Phone: 0161 482 8555
State: XGM
City: Cheadle
Zip Code: SK8 6AW

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Reviews
Hot delicious pizza, staff brilliant when I called to make an alterationFood: 5/5
I am a vegetarian and ordered a meat pizza by accident. They offered to swap it out for a new vegetarian free of charge! Excellent customer serviceFood: 5/5
Had a problem with a stone cold pizza order on delivery. Rang the store, explained the situation and they sent out a brand new order which arrived at the normal hot and fresh standard. Great customer service to rectify an easy mistake.Food: 5/5
Just picked up 2 medium pizza’s tonight. 1 ok and 1 absolutely terrible with literally no cheese and the pizza was dry see photos of the pizza How hard is it to put cheese on a pizza when someone purchases a pizza?? I contacted the manager who said he can’t deliver to my house given its out of the catchment area for a replacement pizza, but I could pick one up. I explained that I couldn’t come back out because of my disabled son, however he was rude and unwilling to help. I further explained that I lived within the same postcode area as the shop, yet he was more concerned about enforcing a ‘job worth’ unhelpful approach, as oppose with solving the problem. I won’t be using the place again as not helpful for anyone with disability/Carer need’s. Very bad service this for the dominoes brand, that could have actually been resolved asking them driver to drop off a pizza literally a 5 min drive from the shop. I can see from other reviews customers having similar poor experience.
We ordered pizza online and the pizza's was delivered 20 minutes early. This has happened 3 times before, but today we had some guests over for a party. I rang up and spoke to a girl, then got cut off by her and told her that our order was 20 minutes too early and the guests hadn't yet come, so I had to refuse the pizza and told the driver to come back at 7.05pm. I told her that I ordered it for a 7pm delivery online and when the pizza arrived the base of one of them was soggy. She said that they could send out another bit. There would be another 20 minutes wait time which I wasn't going to do, then she said she would speak to her manager about a free pizza on my next order instead of coming back to me. She passed me on to her manager, who was really rude and didn't even listen to me. He had no customer service skills. Never going to order from Domino's again.
Thank you to all staff at cheadle Hulme dominos for making my sons birthday the best ever by being so friendly. pizzas were amazing and your drivers and staff are always smiling. Stay happy. Kid-friendliness: always make the kids smile when making pizzas when they watch through the glass.
They need to change a little……most special offers are done online only and my elderly mum has difficulties in using modern technologies and because of that she misses out on special deals as they always say “if you order online…..” this is not fair at all on people who cannot read and/or use online platforms for ordering. Please try to change this.
Always a quick delivery from this branch, and never had a bad pizza from them
Shockingly bad customer service. A very rude member of staff was repeatedly offhand to us and other customers, whilst chatting with his girlfriend on the other side of the counter. When customers were waiting 20 minutes for some pizzas from their order, while others sat going cold on the shelf behind him, his response was " it's not my fault" and walked away. When we asked him who the manager was, he just waved towards someone nearby, whithout speaking, whilst grinning to his girlfriend. The manager sheepishly came over but did not challenge his behaviour at all. Our order was so bad, despite being offered a free pizza on our next visit we have never gone back and never will.
I placed an order today, like most weeks, long standing customer. We always order 2 large garlic and herb dips, for what ever the reason no dips arrived, i checked the order and no dips were listed, so not dominos fault. However, the driver donna offered to take back to the shop, i advised that as it was our end i would jump in my car and collect the dips from the shop, when i arrived i was advised that they do not take ANY payments at all at the shop not even card payments, i was told i had to go back home and order the dips online and collect later. PATCHETIC customer service. I range vijay the manager and explaind what had happended, i asked the question" when donna rang to query the order and told the store the i was willing to go to the store and collect the dips, WHY did they not advise me of this at the time.?, i advised vijay the manager it was dissapointing customer service and i would be putting in a complaint, to which he replied ok sir, no problem.... what, does any one give a ???? today. Lost my custom for good.
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