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Domino's Pizza

  1. Edinburgh
  2. Edinburgh? Meal Delivery

Reviews, get directions and contact details for Domino's Pizza

Domino's Pizza

About

Domino's Pizza Edinburgh

Address: 101 Nicolson St, Edinburgh EH8 9BY, UK
Phone: 0131 667 8666
State: Edinburgh
City: Edinburgh
Zip Code: EH8 9BY

opening times

Monday: 11:00 AM – 1:00 AM
Tuesday: 11:00 AM – 1:00 AM
Wednesday: 11:00 AM – 1:00 AM
Thursday: 11:00 AM – 2:00 AM
Friday: 11:00 AM – 2:00 AM
Saturday: 11:00 AM – 1:00 AM
Sunday: 11:00 AM – 1:00 AM

Update Info

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Reviews
My boyfriend placed an order here while we were on holiday celebrating our 2 year anniversary together. We received the order fast and with no problem, the driver was absolutely lovely too and we got the order at 7pm. I received a call from the driver just as we finished the food saying that we had called to say the garlic bread was missing, I went down and cleared things up telling him we haven't called them up and everything was fine but thanks for coming back. Then at 10.10pm we received a call from the store manager stating that we haven't paid, as we believed that we paid card I tried to explain this to her but our bank does not let us view pending transactions so there was no way to tell on our side. The manager said we needed to pay that night (bare in mind it's 10pm in a city we don't know) and insisted we give her the cash or pay by card over the phone. As the email states we will not be asked for payment over the phone I said we can check the bank again first thing in the morning and call them up to take next step etc based on that. She seemed OK with this and said that a driver will call bus at 10am and come to collect the money if bit turns out we didn't pay card. Fair enough with me, we were going to pay wither way, just didn't want to pay twice. She then phoned us back again at 10.30pm stating that I had to pay there and then on the phone or a driver will come out now to get the cash. I explained we are on holiday and we are not leaving the hotel at nearly 11pm to find a cash point, we will pay them in the morning as can not do the night. She finally accepted this and said a driver will call us at 10am then come out to get the money. We waited in for the call the next day and after hearing nothing by 10.30am I phoned them. A male shift manager answered who did not seem to know what was going on. I explained the situation to him and he said he would send a driver out straight away. We left the money with reception for the hotel as we had plans and could not wait around. We then received 2 missed called by domino's while we were out and when we got back the driver from the initial deliver phoned to say he can come to collect the money when ever we are ready as his manager has taken the money from him!! For a start why is the manager taking he money from the employee.. this is wrong! And also I had paid. The driver from the morning collected he money from reception. I explained this to him and he seemed very distressed on the phone, I felt awful for him so I had to phone the store back and tell them I have paid earlier that day. They done some chasing up with morning staff and found that I had paid. The driver phoned me back to thank me for paying. I feel disgusted, the driver should not have been made to pay. Yes he forgot to ask for the cash initially upon delivery but he seemed under Alot of stress and his manager that night was rude to myself about the situation over the phone. I am appalled by the way the drivers had been treated, the lack of communication between management and also the way the female manager spoke to myself. Can not fault the driver as he gave lovely service to myself and my partner and at the end of the day we are human. We make mistakes when under so much pressure like that.
8 years ago (17-02-2018)
Ordered and payed (paypal) for a pizza, got a call saying they had a backlog of orders of 2h and needed to cancel my order. Never got refunded, had to write 2 complaints until i got an answer, offered me a free pizza and side but only from this branch, which id rather avoid! Stay well clear.
8 years ago (22-04-2018)
They did not read out the menu and were prejudice towards my accent
8 years ago (10-05-2018)
Pizza always very punctual. And the usual Dominos, you can't go wrong with their pizzas
8 years ago (07-03-2018)
NEVER ORDER FROM THIS BRANCH placed an lrdso today at midnignt and never got a pizza delivered, tried calling a place and they just hung up the phone. Worst experience ever. Hope to get a refund.
8 years ago (30-03-2018)
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