Domino's Pizza - Bristol - Kingswood

The only reason, I give a 4review.... Was because, I asked for an itemized receipt! And was told we don't do them??? So I asked another member of staff, and the experienced member of staff ,knew exactly what to do. Confidence is everything. If a member of staff don't know? Or understand a question!. They should ask their more experienced Peres. Other than that. Your employees were brilliant

These stars are for the employees!! NOT for dominoes!! We ordered two separate pizza orders between 6 people last night to come to the same address. One of the orders was placed longe before the first and was taking a while to move from “quality check” to “out for delivery” so some housemates went to go and collect instead. The poor employees had one driver for that night who didn’t turn up that night and so no way to deliver the pizzas! The poor kitchen staff were so stressed and dominoes doesnt have a feature for pausing or notifying that delivery isn’t available from that store - which would’ve saved a lot of staff and customer upset!! The staff did their best, offered us a full refund and remade our pizzas hot… so we had 12 free pizzas!! Can’t ask more from staff that are doing their best!! Shame on dominoes for not doing anything to help their staff!!

Shocking. While writing this my friends and I have been waiting over an hour and a half for our food, rang up over 20 minutes ago and all they could say is “your pizzas will be with you within 2-3 minutes” it’s been over 30 minutes now and we still haven’t received our food, been calling for over 10 minutes with no response however when we did finally get an answer there was no-one at the other end; just background noise of people talking. Completely unacceptable.

Pizza was tasty but the pizza was over cook and the cutting needs traning with staff and new equipment rang up to let them of what had done on and just got attitude from the person on the phone will be going papa johns from now on

Awful customer service!! Never ordering from here again. Tip for the rude person behind the til, when someone speaks respectfully to you, you do the same back. No manners what so ever, your mother must be so proud. What a joke.

I see that a lot of people in the reviews are complaining about the delivery service. This is why I collected my order and it was nothing more but the best. It was ready after 15 mins and it was pumping hot when I picked it up. Being a 10 mins drive, it all worth it. The pizza itself was delicious as always! PS. About the complainant that they don’t pick their phone up, when I collected my order there were only two member of staff one making the pizza and one on the ovens, which also happened to be covering and the front staff role as well, there were no drivers, either.

It will take ages to collect your pizza. Poor service. No one will ever answer the phone.

They can send the wrong pizzas quicker than they can answer the phone!!!! You really need to look at what the order is, then you wouldn't have so many problems. No wonder people are buying from elsewhere. Over priced and wrong food! Sounds good to us all.

Veggie supreme was really nice. Use this shop a lot but I think it's only nice if you collect . Delivery it will arrive cold

Food very hit and miss. Sometimes a great pizza other times trash

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