Dips

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About

Local Community Pharmacy

Address: 12 Defoe Parade, Grays RM16 4QR, UK

Phone: 01375 843051

State: Essex

City: Grays

Zip Code: RM16 4QR

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

First time visiting Dips. The manager, Marta I believe was her name, was extremely professional and provided sound advice, I cannot commend her high enough. When I first entered Dips, I approached two other members of staff, they were not helpful, in fact virtually turned their back on me. If Marta had not intervened I would have left the shop, as it was I was glad of the help from Marta, I will use this pharmacy again, but will avoid the two I mentioned, who I believe were mother and daughter. DT

I went into the chemist the other week to get my mums medication and I was greeted by a women I’m not 100% sure of her name but it began with an M  that was rather unpleasant and couldn’t have been more unhelpful if she tried. She wasn’t just blunt she was rude, I can’t be 100% sure what she was saying, but she had the audacity to come away from the counter and slag me off! I have never been treated in such a manner in all my life!nSo much so, I left!  When I did eventually calm down and return I was greeted by a lovely lady called Julie. She couldn’t have been more helpful, going above and beyond to advise and help me with my mum’s medication. She will be the only reason that I continue to use this chemist!

Not sure what's happened to this chemist? It doesn't open on time, you have to wait for your prescription to be made up even if its been there for a few days. There is only ever 1 person serving even when there is a queue and had a few times where medication is owed. Dips used to be my 1st call before going to the GP because they were so helpful. The staff are still polite and helpful but it's just not as efficient.

Previously highly rated but it seems like they do not give a damn anymore maybe due to changes internally? . They owe me my last prescription in full and told me that they bring it round once they got it but this did not happen in 2 months. seems like they are going under.  getting my regular meds from a different, responsible pharmacy. stay away if you want your chemist to care!

Dips always takes time to advise on  and explain any medication  problems .nHe  is patient and informativenStaff.  always  cheerful and helpful.nThe.shop is bright and immaculate  and has an array of stock . Useful if you need to buy a little last minute gift .

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