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Reviews, get directions and contact details for Derbyshire Building Society

"As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.* You’re a member when you have a current account, mortgage or savings account with us."
Address: 38 Bath St, Ilkeston DE7 8FD, UK
Phone: 0115 932 0577
State: Derbyshire
City: Ilkeston
Zip Code: DE7 8FD


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Reviews
My dad is waiting for a hip replacement and is housebound. Earlier this week I went to pay his regular £400 a month into his account for him and the jobsworth behind the counter refused to allow me to do it, going as far as accusing me in front of all the other customers of using his account to launder money. After explaining the situation he just fobbed me off and told me to bring my dad in to the branch in person, even though I told him my dad is unable to do this. You'll get an absolutely appalling, uncaring service from this branch and I urge you to take your custom elsewhere.
I have just been to pay money into the Nationwide. 3 of there staff were acting as a sort of meet and greet and only 2 behind the counter. i dont want a hello and a chat I want to pay my money in and leave as soon as possible as I'm sure did the 9 other people in the que behind me. My lunchtime is precious to me and nationwide made me waste it. put more staff behind the counters please and stop with the meeters and greeters
I have been with this branch 35 years and I have always had first class service from them.....
Thank you for a great service . Always know there is someone there to help when the bank is open !
Helpful staff. Sometimes queuing at key times but on the whole efficient service
Asked for a statement to be sent out for wages reasons a week later nothing
Like a family as the staff are so friendly and helpful.
Helpful and friendly
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