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Decorum Fireplace Company Ltd

  1. Leeds
  2. Yeadon Store
  3. Yeadon Storage

Reviews, get directions and contact details for Decorum Fireplace Company Ltd

Decorum Fireplace Company Ltd
Address: Carlton House, 1 kirk Lane, Yeadon, Leeds LS19 7HN, UK
Phone: 0113 250 0551
State: West Yorkshire
City: Leeds
Zip Code: LS19 7HN

opening times

Monday: Closed
Tuesday: Closed
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Just started using a 5kw log burner we bought from Decorum a week or so ago. Throughout the process Lee & Victoria were very helpful and efficient. Choice of options on fires/surrounds etc was clear and explained well in the showroom. The quotation was detailed and transparent. Communication about the install was good, and the 2 man install team worked quickly and tidily. Surprised they managed to install it all in the one day as there was a lot of work including knocking out and enlarging the fireplace opening, but they didn't stop all day. We had a minor snag with the wooden beam fitting but Lee was round the next evening (Friday night at 8pm!) to sort it. Being first time log burner owners we didn't have a supply of logs so when we dropped in the showroom to pay Lee sorted us out with some kindling and couple of bags for our first few fires, all free of charge. All in all a very good experience. Can't understand the weird one star review on google about poor after sales service, Lee & Victoria care about their business and I believe they would sort out any genuine issue a customer raised with them. The fire is great too and we're enjoying it a lot!
8 years ago (08-11-2017)
Lee and his team have just installed our second Decorum fireplace which I’m delighted with. The guys who fitted both of our burners took great pride in there work and nothing was too much trouble for them. Excellent company to deal with.
8 years ago (04-12-2017)
Good selection of fireplaces with very knowledgable staff to help with your decision.
8 years ago (11-09-2017)
Lovely, helpful staff, nice atmosphere, lots of stoves lit
8 years ago (21-10-2017)
Excellent service... Bought a good quality, Danish made, wood burning stove. Installation team were efficient and tidy - removed old fire place base, cut back, installed new one and plastered in less than a day. The difference I found with Decorum was the time and trouble they took to explain the options (and explain the different systems and their benefits) - and weren't afraid to give their opinion. The showroom is also good; feels more like a big house and quite a few of the fires are burning so you can get a better feeling for the true effect - too many of the other companies we looked at were just empty grates in a plain showroom. Good range of fires, good personal service, quote was reasonable and work done to spec. Why can't more local businesses be this good?
13 years ago (29-09-2012)
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