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Reviews, get directions and contact details for David Lloyd Nottingham

David Lloyd Nottingham

Story

Whether you're looking for a great gym, a range of group exercise classes, a tennis club, wonderful heated swimming pools with spa facilities, somewhere to make the most of quality time with your family, or a really fun kids' club - you'll find it here at the club.



"With its easily accessible spot to the north-west of the city, David Lloyd Nottingham offers a first-class fitness destination for you and your family. With second-to-none racquets facilities, a cutting-edge gym, an outdoor pool and group exercise options, we’ve got something for everyone. Meanwhile, additional benefits – including a Clubroom, crèche and spa – make David Lloyd Nottingham far more than just a health club."
Address: Aspley Ln, Nottingham NG8 5AR, UK
Phone: 0345 129 6809
State: Nottinghamshire
City: Nottingham
Zip Code: NG8 5AR

opening times

Monday: 6:30 AM – 11:00 PM
Tuesday: 6:30 AM – 11:00 PM
Wednesday: 6:30 AM – 11:00 PM
Thursday: 6:30 AM – 11:00 PM
Friday: 6:30 AM – 11:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM


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Reviews
By far the worst gym I have ever been too, my membership end cannot come quick enough. Air con never works in the gym, warm water from the dispensers tastes awful also, mould on shower ceiling panels, always dirty showers with hair in the drains, showers stink. The whole gym is out dated and in dire need of an upgrade. If you’re thinking of joining this gym, DON’T!! Look at the state of the water fountain from todays visit, absolutely disgusting!!
Good gym. Plenty of different classes and court types. Enormous car park - very rare to see it completely full. Indoor and outdoor pool. The usual David Lloyd lounge, but increasingly tired decor compared to Derby. Cheaper than the clubs in Derby or Bridgford but they get more investment. Can get very busy around peak and changing rooms could do with an upgrade.
The club facilities are slightly above the councils; but inferior compared to virgin active or Nuffield healthcare Not really worth the membership fees being charged because it's not very prestigious. The reception area is the only part of the centre thats been significantly updated, the rest of the club is set in the late 2000s era. The facilities aren't maintained particularly well; multiple flickering carpark lights; broken disabled shower; hole in the ceiling above the swimming pool; and what they choose to fix usually takes weeks. There aren't many benches in the male changing rooms; so expect a member to throw their dirty garments on your clean belongings whilst getting changed. I joined with my family and the family changing rooms are decent sized with a play pen in, sink / mirror, hair dryer, urine smell, broken shower holders and no soap. The staff turnover is relatively high; so some staff are extremely kind and helpful, whilst others lack any customer service or hospitality skills. In summer time the outside pool is amazing, so DL will do the £14 for 14days promotion and overwhelm the club facilities and restrict members entering. The sauna and steam room are small compared to the councils, but the courts appear decent. There's a children's play area which is very good, just beware of the grumpy members on their laptops who choose to work in the noisiest area of the club instead of the adults area or at home Overall score would be 60% - due to the club being expensive and out dated
We a family of 7 have been members for past couple of years, on a platinum membership, the standard has been going down the drain week by week, half of the lockers are not functional, showers inadequate, water fountain broken for many many months now, and above all poorest, unprofessional and misleading customer service I have ever come across, after almost two years, they realised that the children on the membership should be downgraded to a lesser level membership and they just took the card away and re-issued a downgraded one…. But the most shocking thing is, that no one cares, no matter how much you complain, as if this organisation is completely without any supervision or scrutiny, such a shame and a great mistake to have joined and stayed for as long as we have. I know very well, that nothing will happen after this bad review either, I will soon be disputing the membership and get our money back, people keep saying they are stuck in the contract, you are not, go seek legal advice, and make a class action to end their arrogance.
Unprofessional and rude customer service. They give you misleading information on the phone to get your money but the reality is far different. And when you complain, it’s your word against them. No wonder they keep offering the non-refundable 14 days £14 to attract people, no one in the right state of mind would stay there more than that. I’m pregnant and just wanted to use the swimming pool for 15mins relaxing walk in water for couple of days before having the baby, they left me with such an upsetting experience that I prefer to not go back there or even bother to complain. No one deserves to be treated poorly, I can’t prove but some serious discrimination going on there. :
Im sad to say the changing rooms are sometimes filthy. The gym equipment can be limited at busy times. If you are just using the gym you can get it cheaper else where such as puregym. Also they tie you into a contract even when you'r out your 12 month period i was told i need to give 3 months notice. Although this was the first u heard of it. Also iv had to chase leaving over & over again. I used the recomended ways but no one gets back to you. May daughted had the same problems and that was before the pademice. DONT JOIN be warned
The worst customer service I have ever experienced. I never write reviews but I had to this time because its genuinely sickening. I have tried to cancel my membership over a month ago, yet they are not responding to my emails or phone calls. On the rare occasion they do, they tell me to wait for a response from another team member, which I never receive and the cycle continues. I would not recommend this club to anyone!
David Lloyd Nottingham continues to get worse as time goes on. As a health club that prides itself as being "A leading Health, Sport and Leisure provider" the standards are unacceptable. On my last visit somebody had failed to reach the toilet and decided to release their feces in the shower which spread across all of the other shower cubicals. This is beyond a joke, I am a platinum member. I am not paying the money I pay for things like this to occur continuously, along with the continuous poor service myself and many other members receive. The prices have increased but the facilities/service has decreased. This includes less opening time, reduced classes, reduced equipment, bar and resturaunt time reduced, issues with hot water and towels on a frequent basis! I may aswell cancel my platinum membership and live off the frequent 14 day and 3 month trial membership as it is better value for money than signing up for the top membership package.
Gym, changing rooms and pool area really dirty. So glad I did a 14 day trial before committing because I doubt I’ll even return again during this trial. The place needs a refurbishment and a deep clean
Club hiked the fees by 10.5% without warning. Tried to leave, no one is replying to my persistent emails and messages. Get fobbed off to contact the team on the app, with no response at all!
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