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Reviews, get directions and contact details for David Lloyd Basildon

David Lloyd Basildon
Address: Sth, Festival leisure park, Pipps Hill Rd N, Basildon SS14 3DG, UK
Phone: 0345 129 6772
State: Essex
City: Basildon
Zip Code: SS14 3DG

opening times

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM


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Reviews
Rude staff. My family and I have been members before and after being advised of a £1.7million refurbishment, my sister and I paid for the two week trial. Informed Sonny I would be using pool facilities (later found out this hasn’t been refurbished) to discover half way through my trial, pool was closed. Don’t know why I wasn’t informed of this when signing up for the trial but asked if I could carry on the trial once pool was back open considering I paid almost £30.00 for us both to join for two weeks (didnt want to sign up until I returned back from being out of the county in June). Well the response I got was so rude. Sonny told me “well I can see you’ve been so you’ve trialled it now” I was blamed for him omitting to tell me the pool was going to be closed because I “was five minutes late for my initial appointment”. He also said “you’ve been a member before so you don’t need to trial it” - and this is all after I’ve paid for the trial. The tone I received over the phone is not something you pay £100 a month for. A few years back we were paying hundreds of pounds a month to now be spoken to poorly and be missold a trial period. There are just as good gyms for a lot cheaper with friendlier staff. DW fitness in Brentwood has good gym, pool, sauna jacquzi etc. and is more than half the price!
7 years ago (30-04-2018)
Great till you have a problem.. then senior management team couldn't care less about you.. more than happy to keep taking your 200 pound a month though
8 years ago (28-01-2018)
First time I went in there outdoor pool, was raining, no-one else there, had a swim under water, came up, was a fine fist on the surface, was a lovely cooling breath of fresh air, could see the swans swimming on the lake nearby, was a lovely moment, excellent facilities, doubtful you will find better.
8 years ago (14-12-2017)
Big gym but should have better weights and machines also pricy Pool and eating area not bad
8 years ago (26-07-2017)
Staff is useless, went to check it out 5 people chilling on the front desk nobody to show the club for 10 minutes. Then when the dude finally brothers wants to have a chat ... after requesting to see The gym as my time is Money he gave me attitude
8 years ago (21-08-2017)
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