Cruise

After attending Christmas Cruise during December just gone i returned for a student night on monday 15th Jan. Myself and two friends were immediately rejected without reasoning… the bouncers did not want to see our IDs or even check we had a ticket…nothing! When we asked what the reason is, the rude, arrogant bouncers simply responded with “we dont have to give a reason, you’re not coming in” I then returned with a different group of friends 10-15 minutes later (my other two friends gave up…I guess they aren’t as argumentative as myself). As I went to show the bouncer my ID he straight away recognised me and again refused entry. Not once had I swore or even raised my voice in the slightest, they just didnt want me in there! I managed to pursuade the bouncers to allow me to speak to the manager to which his response was “I cannot overrule his decision. He has said no, so you’re not coming in.” It was extremely frustrating so I left town that night sober as a judge in a terrible mood… It is just such a shame that these bouncers seem to think they are God’s gift😡I’m 18 and had paid for a ticket… what’s the problem (still I do not know) p.s. Christmas cruise was great and im sure the student night was a belter shame i was on the outside the whole night get the tall foreign white skin-head bouncer sacked he is so rude and needs to pipe down and remember we are all equal and he is not above the law
1 7 years ago (16-01-2018)

If I could give it 0 I would. Never known customer service like it.!bar staff need to get a grip. Full of the most borimg freshers and girls that smell like my grandma. If you're over the ages of 15 I wouldn't bothered
1 7 years ago (03-10-2017)

Booked a VIP booth for a hen party in the Manhattan room - staff on the door were lovely, our drinks were great with plenty of ice/glasses. Party sparklers in the champagne bucket on arrival, a nice touch. Staff regularly checked everything was OK for us and were really helpful. Great night of dancing till 3am on a race day we definitely made the most of it!
5 8 years ago (04-06-2017)

I've actually been to Cruise a few times but never thought of booking a table. Just recently on our last visit we decided to make it more special and book a table before hand over the phone. The receptionist was very helpful! On the night we were able to jump the queue... bonus!! It worked as a base to meet up, leave our drinks securely instead of spilling them down us whilst dancing (nothing worse) and the staff even brought our bottles out to us with sparkles on. On a whole I've found Cruise to be a great night out, wide selection of drinks, friendly staff, helpful bouncers and they always dress up or decorate the club for the holidays. There are even shot girls walking around all night selling Jager Bombs... Another bonus... The drink comes to you, no need to walk to the bar! I would recommend Cruise to all ages... Mondays and Saturdays are my favorite. I've never been a Friday person however I've heard if you arrive before midnight... You can pay £15 and that's your night pretty much sorted! You get free entry, five drinks vouchers and a £2 discount for Abbey taxis. Can't wait to try it this month! Oh and don't forget the free flip flops they give out to the ladies if your feet are hurting!!!!! :)
5 8 years ago (02-02-2017)

Went to cruise with my friends on Saturday. The door staff were so friendly on the way in and that is very difficult to find. Had a nice chat with them as we are not from the area. They Explained to us about the club and when we went inside it was exactly what they said it was. Great music, great rooms and great service from friendly bar staff. I love the fact that you can move around and have a different experience in each room. My favourite was the Russian room on the top floor. Very comfortable. As we were leaving we asked where we could get a taxi from and they ordered us one straight away and was there in 10minutes. The door staff let us stay in the warm whilst we waited. I'm not one to write reviews but was blown away from start to finish. Will definatly be back.
5 8 years ago (30-01-2017)