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Reviews, get directions and contact details for Costa Coffee

Costa Coffee
"Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches."
Address: Whiteleys Shopping Centre Queensway , London W2 4YQ, XGL, GB
Phone: 020 7221 3031
State: XGL
City: London
Zip Code: W2 4YQ

opening times

Monday: 09:00-21:30
Tuesday: 09:00-21:30
Wednesday: 09:00-21:30
Thursday: 09:00-21:30
Friday: 09:00-22:00
Saturday: 09:00-22:00
Sunday: 08:00-21:00


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Reviews
We had a great time here. Sometimes a coffee shop with seating in London isn't so easy to find so it was nice to be able to sit and enjoy a good breakfast. The staff was also nice and pleasant and they have a restroom.Food: 5/5
Amigo & team are always friendly, have a consistent efficient service with a natural smile & they are the same with other customers, as a regular, they know my order & have it ready as soon as I have paid . My Chai Latte is the best around, full of flavour & not too sweet other similar outlets should take a note. It’s an enjoyable experience every time. Thank you. Dino
Restrooms for customers only, and they are underground downstairs without lift. Bathroom was really messy. Service is very fast. The rest of the cafe was clean. Wheelchair accessibility: Restrooms are downstairs without elevators.
guys every single week i buy medium caramel latte but what i buy today was my worst coffee what i had in my life i know how to make coffee because i was working also like barista but this coffee tastes was like you reused the before one and you add just milk inside little caramel sirop and that’s it , just because to make your extra tip or i don’t know but im sure next time im not leaving without to i taste my coffee, have a nice day
Good service, nice seating downstairs, but let down by no wifi, very poor mobile reception at bottom floor, and sockets do not provide electricity. I went during a quiet time but I can imagine it gets really busy, not welcoming if you’re intending to do some work.
I'm a loyal customer to costa, I visited the piccadilly branch in the morning a few days ago. To my surprise the store was empty I then asked for a salted caramel latte. I was charged for the syrup and then the staff didn't even put the syrup in my drink which had been paid for and then the two girls spoke in their language saying the salted caramel hadn't been put in my drink and couldn't be bothered to open a new bottle of salted caramel. Would not recommend this store. Every other branch is 5 star but this one needs new staff that actually care about the customers experience. Will give you caramel syrup and hope you can't taste the difference. Damn Lazy
Lovely place, very nice & helpful staff. Everything clean & food was yummy. Near Trafalgar Square but not to busy. Child/wheelchair friendly- seating upstairs & downstairs. The toilets & baby changing is downstairs though so not easy to get to. There’s a free WiFi. Recommended
Shuhan was very nice and kind Helped us resolve problems with our app App is a bit slow and our coupon code did not work for some reason but worked later on Shuhan was patient and very lovely
Snack and drinks are good but served without much kindness. Seating space is nice but bathroom is not recommended at all, absolutely dirty on a Wednesday afternoon. Kid-friendliness: Enough space to seat and eat but not recommended to take children to the bathroom.
Great coffee shop and the best service! The guys were so helpful and niceService: 5/5
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